ComplaintsforAguatech Pools and Repairs
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Complaint Details
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Initial Complaint
04/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
March 3 Hired contractor to empty, clean, repair and paint pool. Paud $***** Cleaning and emptying of pool done. Repairs are terrible. They filed holes with concrete but didn't flatten it out, so there are big piles of concrete around the pool. Painter the pool, missed several spots. Left large brush strokes. Took all screws out of pool deck that hold cover, to clean them so they would go back. They are still sitting on a bench. Asked them to replace the caulk around the entire perimeter of pool between deck and coping. They only did half, used a different type and color than what is there. The caulk spilled out over the reservoir, is inconsistent and full of debris. Have texted multiple times to get them to come back, they say they will and don't. They have now stopped responding. We have not paid for the caulk, but we now need to find someone else to start all over to fix their mistake
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.