Customer ReviewsforBay Property Management Group

I have only positive feedback for Bay Property Management thanks to my property manager Ronaldo Reano. He is always available and eager to solve any issue that may arise. He goes out of his way to ensure any issues are resolved promptly. Thanks Ronaldo.

Couldn’t have had a worse experience. We signed our lease way in advance of our move-in date. We had all of our plans set to go, had all of our belongings in a truck, had people ready to move us in, and then we were informed at the last minute that the place needed a “lead inspection” which it proceeded to fail. We figured we could move forward with our move in and they could fix the issue with us there… no. We were refused move-in with all of our belongings in a truck and with no place to go. They did not offer us any solution to this issue except, “hey, do you want to rent any of our other properties?!” (Paraphrasing of course but that’s pretty much how it came across). We were forced to move all of our things into storage and stay in a hotel until we could figure out where we were going to live. Fast forward to the refund of our security deposit and application fees, they have now sent me two checks back to back with the wrong name on them. Even after our MANY exchanges they cannot get my name correct. To say that BMG Laurel is incompetent would be extremely generous. I would recommend avoiding them at all costs.

So far so good with Bay Property Management Group of Northern VA! We have just started the process to rent our place out and so far everyone has been more than accommodating, professional, and prompt with responses. Wynn is very good at his job! Looking forward to working with them.

THIS IS NOT THE COMPANY YOU ARE LOOKING FOR. If you are looking for a company with good communication and sales team, THIS IS NOT IT. Their salesperson, Wynn, PROMISED that they will inspect my property. also LIED about their team's capability, and it is a lie because obviously they failed to inspect my property. If you are looking for a company that can consistently update you, THIS IS NOT THE COMPANY YOU NEED. They are consistent, CONSISTENT WITH THEIR SLOW RESPONSES WITH INACCURATE INFORMATION. In short, SKIP THIS COMPANY AND FIND SOMETHING ELSE.

I had an excellent experience with Bay Property Management listing my property for rent. Wynn G*** was incredibly responsive and helpful, addressing all my questions promptly and guiding me through the process.

A well run company. Quickly responsive when needed. Andrew L****** especially good.

Nur A****** is very excellent with his promptness and job description. He’s helped our business become effective with the jobs we receive. He always answers when we call and is very patient with us as well.

We had a great experience beginning the process of turning our home into a rental property with Bay Property Management. We had an especially positive experience working with Wynn G***, who was responsive, attentive, and patient through all of our questions and scheduling difficulties. Wynn was professional and courteous, and helped keep us on track and in contact without being pushy or constantly badgering us with texts and phone calls. I am looking forward to providing an updated review later on to reflect how well Bay Property Management handles the property itself and any tenant and maintenance issues in the future.

The team at Bay property management has done a great job of handling our rental property. Leah Choi is always very responsive when maintenance or tenant issues inevitably arise. They certainly do a thorough screening of potential tenents and communicate with the landlord with transparency and integrity.

Hi had the pleasure of working with Nathan B***** on two separate occasions. First to secure a rental and then as the leasing agent for my home that I placed for rental. Although there were some minor issues with the rental I live in, on both occasions Nathan was easy to work with. He responds quickly to any questions/concerns and he knows his job and the market. I appreciate his diligence and work to get my property rented out. Thank you, Nate. I would for sure work with Bay Property and Nathan again.