We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Searchers of Records

Search People Free

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

This profile includes complaints for Search People Free's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Search People Free has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 90 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/18/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The site search people free .com has my information exposed. I requested its removal and was ignored. The site alludes to my having 3 possible criminal files. THERE ARE NO FILES. I have never been in trouble with the law. They are slandering me with false info

      Business Response

      Date: 02/19/2025

      Hello,

      We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      *********************************************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Answer

      Date: 02/24/2025

      The issue has not been resolved. Search people for free states they would remove my info which they did not. A ****** search of my name brings up the same result with all my information. I was told they would remove the info with in 5 business days. It was not removed. What is my next step? Should I get an attorney ? 

    • Initial Complaint

      Date:01/06/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have tried to have my personal data removed from this website since Dec 15. This company is not deleting my personal identifiable information. I am writing my congressman next.

      Business Response

      Date: 01/07/2025

      Hello,

       Please provide the *** on the listing so we can locate the record.

      Best regards,
      SearchPeopleFree Customer Support
      *********************************************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:12/20/2024

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I, as well as **********, have submitted numerous requests to delete my personal information from their database and website but it still persists. I have personally filled out their online form about 3 times in the last couple of weeks.

      Business Response

      Date: 12/20/2024

      Hello,

      We performed a ****** search of your information on our end and we do not see our site listing any cached information. Please try using a different device to perform your search to confirm on your end. 

      Best Regards,
      SearchPeopleFree Customer Support

      NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Answer

      Date: 12/20/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***** ******

    • Initial Complaint

      Date:12/02/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      please look at the attached letter. I want this phone number removed from ALL profiles from ur website. I do not want my private information on my profile or other peoples. I want u to delete this phone number from everyone's profile completely in ur search on ur website. **

      Business Response

      Date: 12/03/2024

      Hello,


      We have submitted your number for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.


      Best regards,
      SearchPeopleFree Customer Support
      *********************************************


      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:11/20/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am requesting that all names, phone numbers, email addresses, and any other private information be immediately removed from the SEARCHPEOPLEFREE website as well as ALL search engines, such as ******, etc. I have submitted a request to ****** as well as a "opt out" request through the Contact US option on the seaechpeoplefree website but they have not complied with their own policies nor my right to privacy. Putting people's location and Contact information online is not safe or legal. Please cease and desist.

      Business Response

      Date: 11/21/2024

      Hello,

      We have submitted your listing for removal, per your request.

      Please allow 3-5 business days for this to reflect online.

      Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
       
      NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:10/28/2024

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I informed them that they mixed up their records between my sister ****** ***** and myself and that she was born in **** and I was born in **** and that I am very much alive and she passed away in May of this year. They sent me an email trying to say that the *************** statistics here in ****** sent them the information that I was dead. I know for a fact that I own many copies of my sister's death certificate and if they actually had truthful information from my state like they said on their email it would be corrected. I have also forwarded this informtion and a copy of this to our local news outlets. This needs to be straightened out Immediately and also my phone number, email address, and street address need to be removed from their files. thank you.

      Business Response

      Date: 11/04/2024

      Hello,

      We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      *********************************************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Answer

      Date: 11/09/2024

      I haven't been able to see if it has been updated because for some reason suddenly I am no longer allowed on their website.

      Business Response

      Date: 11/15/2024

      Hello,

      Have you tried clearing your browser cache and cookies before attempting to search on our site? We also recommend using a different device to reperform the search to ensure the information was removed. 

      Best Regards,
      SearchPeopleFree Customer Support

      NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Answer

      Date: 11/22/2024

       
      Complaint: 22474942

      I am rejecting this response because

      They sent me a form letter and form to fill out and their letter would not allow me to fill it out. It blocked my information so I don't trust this company.

      Sincerely,

      ******* Tardy ********

      Business Response

      Date: 12/04/2024

      Hello,

      Please try clearing your browser cache and cookies. We also recommend using a different device to reperform the search to verify the information was removed.

      Best Regards,
      SearchPeopleFree Customer Support

      NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Answer

      Date: 12/05/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ******* Tardy ********

    • Initial Complaint

      Date:06/20/2024

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      If you dont delete my information off of your website I am calling a lawyer. I will make a big deal about this until its resolved so dont play with me. Remove all of this information now: ************************************************************************ This is NOT public information. And this is NOT acceptable. YOU ARE TO CEASE and DESIST IMMEDIATELY!

      Business Response

      Date: 06/27/2024

      Hello,

      We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      *********************************************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Answer

      Date: 06/27/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      Jennica O

    • Initial Complaint

      Date:04/22/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is a complaint against Free People Search sites, and other platforms under their control. The complaint pertains to violations of the Privacy Act and the unauthorized dissemination of personal information and the failure to comply with a request for data removal.Below is a list of key points and evidence for your review: 1. I contacted Free People Search sites to request the removal of my personal data from their databases and platforms due to concerns regarding online privacy and data security. Despite repeated attempts to communicate with their customer support team, I have not received any confirmation or action regarding the removal of my data.2. The continued accessibility of my personal information on Free People Search sites poses a significant risk to my privacy and security, potentially leading to identity theft, harassment, and other forms of exploitation.3. The automated verification process for data removal encounters obstacles due to outdated contact information provided by Free People Search. I urge the Better Business Bureau to thoroughly investigate this matter and ensure that Free People Search adheres to privacy laws and regulations. Your intervention is crucial in protecting consumers' privacy rights.Thank you I have also attached a photo of my information on their website.

      Business Response

      Date: 05/02/2024

      Hello,

       Please provide the *** on the listing so we can locate the record.

      Best regards,
      SearchPeopleFree Customer Support
      *********************************************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    • Initial Complaint

      Date:04/12/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company does not have my authorization to post my personal information about me or my family members. I want all my personal information removed immediately.

      Business Response

      Date: 04/19/2024

      Hello,

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      ******************************************
       
      If you are a ********** resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Info on the footer of the home webpage and follow the automated process online.

      For additional information about the removal of your information, please visit our Privacy Policy found at
      *************************************************.


      Best regards,
      SearchPeopleFree Customer Support
      *********************************************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Customer Answer

      Date: 04/27/2024

      This issue still has not been resolved as this company is still advertising information relating to my name and personal details by starting to click on a link. 

    • Initial Complaint

      Date:02/14/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They are putting my family at risk revealing personal information. I want them to remove information of my family and residency. Shut the whole site down

      Business Response

      Date: 02/22/2024

      Hello,

       Please provide the URL on the listing so we can locate the record.

      Best regards,
      SearchPeopleFree Customer Support
      ****************

      NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Search People Free is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.