Business ProfileforBeltway Blinds

We consulted with Beltway Blinds on March 29, 2023, regarding the window treatments for our new home. We were presented with a sample of shutters, 2-1/2 blinds, and pictures of vertical blinds for 2 sliding glass doors. The total number of windows involved was 18. The initial installation was scheduled for June 13, 2023. The installers found the measurements to be wrong and took all of the product back to the truck except the 2 vertical blinds that were installed despite the faulty measurements. I was assured by customer service that the order would be corrected and expedited. The second install date was July 7, 2023. They did not correct the vertical blinds, they did not install any shutters; only 2-1/2 blinds throughout the house instead of 6 gray shutters,(4 in the living area and 2 in the front bedroom) and 9 white 2-2/12 blinds. There was no provision for the door and the vertical blinds remain in the original installed state. The vertical blinds in the basement do not open and close properly. Gray blinds were installed in the office and they should be white. There was no valance on either window in the front.I requested a copy of the itemized price list and asked to speak with the manager and the salesperson. I was granted these requests but none of them was fulfilled. The originating place of business indicated on the order document is now closed (7/15/2023) with no business activity or personnel. The order is not complete with only 8 windows being properly installed. We did make a significant down payment ($1,938.00) for the items discussed with the salesperson. Given the confusion over what we ordered, were never provided a price list, contract number, or order number. I think a pricing review is needed and the appropriate products should be supplied or repaired.