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Complaint Details
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Initial Complaint
06/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Contracted to have remodel/renovation done to condo. Not complete yet owners wife continues to request final paymentBusiness response
06/21/2022
Business Response /* (1000, 5, 2022/06/10) */ After multiple phone calls & emails to Mr. ******** to discuss the contract that he signed he would not respond. We usually ask for a deposit of 30% of the job before completion and the paint and labor of the condo contract was never signed by Mr. ******** so that is the payment we were requesting to schedule the job. Attached are the invoices we sent to him and contract information of what he had paid and then added and sent the other contract for the completion of painting which was never signed by him. After multiple attempts to complete this project and discussed payment due before job was complete was never able to be accomplished because he would not return our calls. He then posted on social media and we did respond and try to reach out emailed him again his contracts and private messaged him his contracts. He then still didn't call and just placed the check on our office door.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.