ComplaintsforGlenmont Financial Services
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Complaint Details
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Initial Complaint
09/07/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I’m being charge for a car that has been returned for another car and this appears on my credit to contact me my phone is ***********Business response
10/06/2022
---------- Forwarded message ---------
From: ********************* <******************@glenmontfinancial.com>
Date: Thu, Oct 6, 2022 at 2:57 PM
Subject: COMPLAINT ID ********
To: [email protected] <[email protected]>To whom it may concern,
This complaint was addressed with the customer and resolved. He was supposed to retract his complaint against Glenmont.
The basis of his complaint was that he traded his car in and did not understand why it was still on his credit. Credit reporting can take up to 6 weeks to update, and if it was incorrect by then, we advised how to correct through credit reporting agencies.
Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.