ComplaintsforKalamata Capital, LLC
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Complaint Details
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Initial Complaint
07/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I borrowed money from this company, and have since had to close my doors due to the tragic state of the economy, when I called to get a settlement worked out (which every other company has done) they stated that they included my other business as collateral and that that business needs to be making the payments for the one that closed its doors. You all are scam artists, I NEVER gave permission for another business that I’m part of with 4 other people to be used as collateral, I AM NOT THE ONLY OWNER AND CANNOT MAKE THAT DECISION ALONE, apparently y’all decided to “slip” it into the fine print. No wonder there are soooooo many lawsuits against this company. Now I am still trying to come to a settlement agreement so I can be done with y’all for good!!! But the 1 person that keeps answering the phone says well theres nothing that can be done. They don’t call you back in a timely manner. Even when you provide termination paperwork from the state for your business you’ve closed, they still want you to make a weekly payment, even though obviously we’ve provided more than enough documentation stating that the business is closed! We are trying to work with you, you are the ones not trying to come to a settlement agreement.Business response
07/27/2023
Good Evening - our Customer Service team received a communication from ********** at 5:28PM today stating that she has contacted the BBB to rescind the complaint. Please confirm that no further action is required from our end.
Best
Customer response
07/31/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.