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Find a Location

Friendly Driving Academy has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Friendly Driving Academy

      1055 Ingleside Ave # 205 Catonsville, MD 21228-1339

    • Friendly Driving Academy

      8511 Liberty Rd Randallstown, MD 21133

    Business ProfileforFriendly Driving Academy

    Driving School
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers Driving Instructions.

    Business Details

    This is a multi-location business.

    Find a Location

    Friendly Driving Academy has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Friendly Driving Academy

        1055 Ingleside Ave # 205 Catonsville, MD 21228-1339

      • Friendly Driving Academy

        8511 Liberty Rd Randallstown, MD 21133

      Location of This Business
      1055 Ingleside Ave # 205, Catonsville, MD 21228-1339
      BBB File Opened:
      12/3/1998
      Years in Business:
      26
      Business Started:
      3/1/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of c 00153 for this business, issued by Maryland Dept. of Transportation

      These agencies may include:

      Maryland Dept. of Transportation

      7201 Corporate Ctr, PO Box 548

      Hanover MD 21076

      https://www.mdot.state.md.us

      Alternate Business Name
      • Friendly Driving School
      Contact Information

      Principal

      • Ms. Farhana Zar, Owner

      Customer Contact

      • Mr. Syed Husain, Owner
      • Ms. Farhana Zar, Owner
      Additional Contact Information

      Fax Numbers

      • (410) 265-1616
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Finding a good driving school near you

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On February the 3rd I contacted this driving school and reference to wanting my daughter to go there to take her driving just the driving part because she went somewhere else to get her the written exams and stuff basically this school I really don't care for too much they refuse to give me my money back now they want you to bring your child also they said it's a $50 fee if you late they don't have weekends you know it seems like they don't want to work with anybody at this point in time I want my money back so I can go somewhere else I'm not happy with them already my daughter have not gotten one last thing so I would like my money to be fully refunded to me
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stacie A

      1 star

      09/26/2022

      This driving school is a SCAM!! The owner and the employees are very RUDE & unprofessional!! All they want is your MONEY & they want you to pay TWICE for one service because of scheduling problems on their end, because they OVERBOOK their customers!! My son signed up for classes and then COVID hit, so they couldn't do drive time and bc it was over a year they wanted to make me pay AGAIN for something out of our control!!! Now my daughter and her friends are experiencing the same issues!! Everytime they call they get hung up on!!! All they care about is MONEY & not that the students they are teaching are actually LEARNING & SAFE on the roads!!! They are scamming folks left and right because they know that these students NEED them to sign off to be able to drive, so they feel they can do whatever they feel like because without them signing off, these students can't drive! It's a lot of money to begin with for these students not to be taught the right way bc this company is RUSHING to get the next class in for $$!! They are double charging people that took the classes during COVID, when the whole world was shut down!!! They need to be shut down & students need to be refunded their money bc it's a scam from beginning to end!! Good luck talking to someone who can help and who doesn't hang the phone up on you!!!

      Friendly Driving Academy Response

      09/28/2022

      Hello please provide us with your son's information so we can assist you better. Also which location he went too?
      And if you have any names of person you spoke with?
      Thanks

      Local BBB

      BBB of Greater Maryland

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