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Perry's Poo Pups has 1 locations, listed below.

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    Business ProfileforPerry's Poo Pups

    Dog Breeders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12355 Campbell Rd, Charlott Hall, MD 20622-3750
    BBB File Opened:
    8/8/2022
    Business Management
    • Ms. Latrice Perry, Owner
    Contact Information

    Principal

    • Ms. Latrice Perry, Owner

    Customer Contact

    • Ms. Latrice Perry, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We were referred here by a friend. We reserved a puppy for a $300 deposit on Sun 9/11/22 but were told she was small and would be ready to go home in about a week. We were asked to pay down the balance due to her having another pregnant dog in urgent need of vet care. We paid an additional $300. We thought they were located in Maryland and planned to get the puppy on Sun 9/18/2022. As we tried to arrange for meeting location, on Wed 9/14/2022, we were asked for an additional payment for the urgent care for the pregnant dog, still under the impression they were in Maryland, only about 1 hr from our home. We offered to pick up the dog the following day and thus pay the remaining balance in whole but were told it may interfere with caring for the pregnant dog. We were promised if we paid an additional $400 (total $1000 of an agreed upon $1400), the puppy would be delivered to us with no delivery fee on Thursday 9/15/2022. We agreed and paid (all transactions via *****). The dog was not delivered on Thursday 9/15 with Latrice stating she hadn't slept with the current state of the pregnant dog. She said she would arrange what day she could deliver the dog since she was, much to our surprise, 4 hours away. She had moved to Virginia, apparently 5.5 hrs away. Delivery was rescheduled for Sun 9/18, but communication abruptly stopped Friday 9/16/2022. I received a text on Sun 9/18/2022 after 5pm, that stated it was from Latrice's mother-in-law and Latrice had been in a car accident and stated she was finally able to get into her phone. It stated she would be discharged from the hospital the following day, Monday 9/19/2022. I called her on Tuesday 9/22 and communication from that point indicated she in North Carolina 8.5 hrs away. We could not work out delivery through a service (suspecting the puppy did not have a health certificate) after called a pet transport company (**** ****** *** ********* on 9/21) and asked for a refund which we are still waiting on.

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