Business ProfileforWorkoutHealthy LLC

The following information and dates are true to the best of my knowledge. I bought a ****** *** Professional Gym Recumbent Bike from Workout Healthy LLC in March of 2022. Looks like November 4, 2022 my seatback broke off and I wrote the company about the issue. They were really good about sending out a new part to repair the bike. (Workout Healthy did send the wrong part, but quickly sent out the correct part.) The first time was covered under warranty. On April 24, 2023 I wrote the company that my seatback was starting to break off again. A few times in correspondence I let them know that I would pay for the part if it's not covered under a warranty anymore. (I also said that I felt that there is a problem with the bike and I felt that they should pay for the part in my opinion.) They requested pictures and every time the company did I sent them pictures. The last time that I heard from the company was on May 26, 2023. The last time that I wrote Workout Healthy was on June 5, 2023. In that email I let them know that I wasn't too happy. I also let them know that as far as I know the bike is rated for people up to 400 pounds and I am under 300 pounds so I don't understand why the seatback keeps breaking down. Other than the seatback problem, I love this bike. I spent the extra money and bought this bike in hopes that it would last a long time, but it keeps breaking down.