Business ProfileforJim Coleman Automotive of Columbia

12/27/2022, I went into Jim Coleman Honda to find a bigger vehicle for me and my family. I’ve come here for the past 10 years and have only done business with Sam C****. I always tell Sam what I’m looking for and my price range. Because i came late and Sam had to leave I did my paper work and the gave me an estimate for my trade in and he told me to come back the next day and he would have some options for me. So I did I came back the next day and he had this 2016 VW Toureg he said they just got it in. I did the test drive it drove good, it was reliable and had the space. I reintegrated several times my praise range. “ as long as it doesn’t put me over $500/ month”. I got back to the finance office and as they drew up the paperwork and told me the great deal they gave me for my trade in. I signed everything then I seen the finance paper (which was last) the monthly payment said $713. I said no way I can’t afford this I can’t. Somehow Sam was back in there at this point and both gentleman tell me no worries no worries. Pay your payments on time for 3 months then refinance the car it will get your payments down. So I believed them why wouldn’t I he’s the same guy who sold me my last 3 vehicles by this point. So I left I paid my payments on time for the 3 months then I go and try to refinance with Open Road. They go through several banks all which denied me. They said i owed way to much to refinance it would take atleast a year. In March I went back to Jim Coleman and Sam and asked for help. They ran my credit again and told me I owed too much on the truck and there was nothing I could do. He told me at that point even if I had a 800 credit score I would have to put down atleast $6-$10k to get out of that truck. If they didn’t lie to me in the beginning I wouldn’t have done this. Now I’m behind in my payments and i am overwhelmed because I face a repo and still owing possibly $10,000 on this car