Business ProfileforCarmen's Bridal Gown Rental & Formalwear

On February 20, 2022 I visited Carmen's Bridal Rental shop in Columbia, MD to rent a bridal gown for my wedding in September 2022. During my appointment, I was allowed to try on one sample gown from eve of milady. I asked if I could come back the following day or during the week to decide and Carmen advised myself and my cousin that in order for me to get a new gown from Eve of Milady in time for my wedding date, I had to order it that day due to Eve of Milady's processing time. She took my measurements and confirmed that she was going to be contacting eve of milady same day to place an order for my new dress for me to rent for one week and it would be designed to fit my measurements. After leaving her shop and paying the fee of about $1300, I contacted the Carmen the same day asking for the style number of the dress to get more pictures from the designer eve of milady. She gave me the style number of *********. I emailed eve of milady that day from their website with the details she gave me. They emailed me back the next day and told me to not order this gown as they do not make the gown anymore and that the retailer Carmen is not a retailer of theirs and to not give her any money. I contacted them by phone and was told there is NO request from Carmen's shop, she is not a retailer and that dress is not made anymore. I followed up with Carmen and showed her screenshots and asked for my money back because she lied about ordering me a new dress. She has not been able to provide documentation to confirm that a new dress was ordered. Based on her reviews, she is going to attempt to give me the sample dress that I tried on but did NOT order. That dress is not what I paid for nor ordered in my contract as it is not new. In her texts, she confirms the dress is supposed to be ordered new with my measurements. The eve of milady designer contact Judie U. advises me that I was scammed and to sue this business. I want my money back because this is breach of contract.