Business ProfileforMySpeedyX, LLC

I filed a claim with Speedy X on February 22,2022 concerning the transmission in my 2012 Chevy pickup. I have been getting the runaround since March 14,2022 when they sent me a claim number. It has been over 6 months since this process began, and the transmission has gotten worse. The trouble with the transmission has almost several rear end collisions. Almost 75% of the time I leave messages and texts and don't hear from anyone! The transmission was getting worse, so I took the truck to the local Chevrolet dealership here in ****** *****, SC and they told me the transmission needed to be replaced soon. The adjuster at My Speedy X told me to send him a copy of the estimate, and he would get back with me. He never got back with me, in fact he wanted me to take the truck to a local tire store for them to check it out. I did, and they told me they don't work on transmissions!! This is what I've been dealing with since the claim was filed! Finally, I had to get the truck fixed myself. I bought a new transmission for $3,311.91 thru the Chevrolet dealership in *********, ** and paid $909.50 to a repair shop in Concord, NC to install it. I bought this coverage in hopes that I would never have to use it, and I have been extremely disappointed with My Speedy X!! I feel like I have been scammed by this company, and as of today have yet to hear from them! The last time I heard from the adjuster was Friday July 1, 2022, and he told me he had been trying to contact the service manager at the Chevy dealership in ****** ***** but hasn't heard back from him. I personally called the service manager that same day, and he told me that nobody from My Speedy X has contacted him. I have putting up with this **** for 6 months now. I strongly encourage everyone to not use My Speedy X for their car warranty. On a scale of 1-10 on quality service, I give them 0. Cant trust them!!