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          Find a Location

          Nava Health and Vitality Center has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Nava Health and Vitality Center

              9755 Patuxent Woods Dr STE 100 Columbia, MD 21046-2288

            • Nava Health and Vitality Center

              8880 McGaw Rd STE B Columbia, MD 21045-4713

            • Nava Health and Vitality Center

              11568 Old Georgetown Rd North Bethesda, MD 20852-2789

            • Nava Health and Vitality Center

              5 Wisconsin Circle Chevy Chase, MD 20815

            • Nava Health and Vitality Center

              1800 M St NW Washington, DC 20036-5802

            Business ProfileNava Health and Vitality Center

            Health and Wellness
            Multi Location Business

            Contact Information

            9755 Patuxent Woods Dr STE 100

            Columbia, MD 21046-2288

            Get Directions
            Visit Website
            Email this Business
            (800) 762-6282

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Nava Health and Vitality Center has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Nava Health and Vitality Center

                9755 Patuxent Woods Dr STE 100 Columbia, MD 21046-2288

              • Nava Health and Vitality Center

                8880 McGaw Rd STE B Columbia, MD 21045-4713

              • Nava Health and Vitality Center

                11568 Old Georgetown Rd North Bethesda, MD 20852-2789

              • Nava Health and Vitality Center

                5 Wisconsin Circle Chevy Chase, MD 20815

              • Nava Health and Vitality Center

                1800 M St NW Washington, DC 20036-5802

              Location of This Business
              9755 Patuxent Woods Dr STE 100, Columbia, MD 21046-2288
              Email this Business
              BBB File Opened:
              9/14/2015
              Years in Business:
              11
              Business Started:
              6/11/2013
              Business Incorporated:
              6/11/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of D06796 for this business, issued by Maryland Board of Physicians

              These agencies may include:

              Maryland Board of Physicians

              4201 Patterson Ave

              Baltimore MD 21215

              (410) 764-4777

              https://www.mbp.state.md.us

              BBB records show a license number of D61704 for this business, issued by Maryland Board of Physicians

              These agencies may include:

              Maryland Board of Physicians

              4201 Patterson Ave

              Baltimore MD 21215

              (410) 764-4777

              https://www.mbp.state.md.us

              BBB records show a license number of H42015 for this business, issued by Maryland Board of Physicians

              These agencies may include:

              Maryland Board of Physicians

              4201 Patterson Ave

              Baltimore MD 21215

              (410) 764-4777

              https://www.mbp.state.md.us

              BBB records show a license number of C02980 for this business, issued by Maryland Board of Physicians

              These agencies may include:

              Maryland Board of Physicians

              4201 Patterson Ave

              Baltimore MD 21215

              (410) 764-4777

              https://www.mbp.state.md.us

              BBB records show a license number of S01939 for this business, issued by Maryland Department Of Health And Mental Hygiene

              These agencies may include:

              Maryland Department Of Health And Mental Hygiene

              5024 Campbell Blvd

              Baltimore MD 21236

              (410) 931-1239

              BBB records show a license number of R00242 for this business, issued by Maryland Department Of Health And Mental Hygiene

              These agencies may include:

              Maryland Department Of Health And Mental Hygiene

              5024 Campbell Blvd

              Baltimore MD 21236

              (410) 931-1239

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Nava Management LLC
              • Nava Elements
              • Integrated Wellness MD, LLC
              • Integrated Wellness DC, LLC
              Business Management
              • Mr. Bernaldo "Bernie" Dancel, President/Owner
              • Robert Miller, COO
              Contact Information

              Principal

              • Mr. Bernaldo "Bernie" Dancel, President/Owner

              Customer Contact

              • Mr. Bernaldo "Bernie" Dancel, President/Owner
              • Robert Miller, COO
              • Dr. Carl Douglas Lord MD, Director of Medicine
              • Dr. Mark Vincent Sivieri MD, Medical Advisor
              • Dr. Neil Spiegel DO, Director of Medicine
              • Dr. Russ Antico DC
              • Ana Goldseker, Consultant
              • Ms. Lynn Dudley, Director of Medicine
              • Ms. Juliet Keating, Director
              • Mrs. Joda Coolidge, Director
              Additional Contact Information

              Fax Numbers

              • (410) 423-5535
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/10/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I reached out to Nova with a question. Based on a telephone conversation, I determined that their services will not be a good fit for me. I thanked the Nova representative and indicated that I am not interested in using their company. Despite the request to stop contacting me, Nova keeps calling me and leaving me voice messages every two days. This is spam and harassment, and I want it to stop.
              Read More
              Read 12 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Angela C

              12/19/2023

              I believe the medical professionals working at Nava Health (I went to the Fairfax location) are qualified and professional. Where this service breaks down is the sleazy, sneaky, sales pitches, and the run around you get when trying to cancel a service. I have diabetes. The Nava Doctor suggested I take semaglutide to lower my A1C levels. At the end of the visit with the doctor, I was forwarded to someone to close out my visit. They call these people "health coaches" but they're really just salespeople. The semaglutide that the Dr. suggested is part of a program called "NavaRX" and it costs $1130 for this program. The sales rep explained that the semaglutide is billed for weight loss and therefore would not be covered by my insurance. "But I have diabetes? That's the primary use for semaglutide, why would it not be billed as that?" "Oh, I can email my manager and get back to you." She never got back to me. It seems ridiculous to me that you would charge a diabetic $1130 for a routine diabetic medicine that would be covered by their insurance, especially if you are already in the practice of billing insurance companies. Trying to "upsell" people with legitimate medical conditions in need of medical care is not a good look. After this, I tried to cancel the $90 a month "subscription" I was paying as I saw no benefit. The sales rep that tried to sell the $1130 semaglutide said she would take care of it and I would receive an email. After a week with no email, I called back and was told that they could not cancel my subscription and I needed to call another number instead and there's a 30-day window or something AND if I get a voicemail, I need to leave this specific information AND follow up with ANOTHER call to cancel. It's absolutely ridiculous. This place is selling people false dreams and absolutely fleecing them in the process.

              Nava Health and Vitality Center Response

              12/20/2023

              Dear Ms. ********,

              Thank you for taking the time to share your experience at Nava Health. We are truly sorry to hear about the frustration and disappointment you encountered after your initial positive experience with our medical team. We sincerely value your concerns and appreciate you bringing them to our attention.

              We understand how disheartening it is to feel misled or pressured after a promising start, and we want to apologize for the disconnect between the care you received from our medical team and the information you received from the health coach.

              We have escalated this internally, and a client services representative will contact you to gather additional details so we can fully resolve your complaints and accommodate your request to end your membership. 

              We want to reiterate our unwavering commitment to providing our clients with the highest quality healthcare, including holistic approaches to diabetes management. We understand that trust is paramount, and we are deeply disappointed that your experience fell short of our standards.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

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