ComplaintsforProJobNetwork
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/13/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
On February 28 I was charged 40 dollars I have never even been to rhe website to start a subscription I would like my 40 dollars back before I call the police for theftBusiness response
03/15/2023
BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.Initial Complaint
11/18/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Today 11/17/2022 $39.99 was token from my cashapp account at 9.15pm . I don't even use projobnetwork so I don't understand why money is being token from account . This isn't the first time this has happen . I am very upset , and I want my money back . Also on 10/3/ 2022 money was token. This is unacceptableBusiness response
12/21/2022
Business Response /* (1000, 5, 2022/11/26) */ BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.Initial Complaint
09/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
On 9/26/2022 I was charged $39.99 without knowing. I was not emailed any type of information as to what the $39.99 is for. I have emailed Pro Job network, and got told they have received my email and would reply back as quick as possible. I did not approve any or have any knowledge of $39.99 being charged for anything.Business response
11/04/2022
Business Response /* (1000, 5, 2022/10/04) */ BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.Initial Complaint
08/29/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
August 22, 2022 I "joined" Projob Network through my PayPal account for $1.00, The next day I wanted to cancel the subscription only to find, there is no way to cancel. I received an email on the 24th of August from Projob Network stating they took their payment, but did not state the amount. I keep checking my PayPal and there is no record of a transaction from Projobs....where did they take my money from and hoe much?Business response
10/07/2022
Business Response /* (1000, 5, 2022/09/06) */ BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.Initial Complaint
06/21/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I have been recently charged $39.99 by ProJobNetwork without me knowing, I just simply received a notification stating the amount I was charged. I don't understand why they did that when they had only asked for a $1 when creating an account with them? It didn't state anywhere that they were gonna charge me again or how much I was going to be charged? I'm just confused by all this and I simply want my money back and cancel my account with them, since I also wasn't allowed to do so. It had stated my email was invalid even though I use my personal email for almost every account of mine. I just want my money back.Business response
07/11/2022
Business Response /* (1000, 5, 2022/06/30) */ BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.Initial Complaint
03/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I'm constant charged 39.99 every month and when I try To lock in to cancel my subscription it says the email doesn't exists. I paid 1.00 to find a job and I'm charged 40 dollars every month ?? Ridiculous I want a refundBusiness response
04/07/2022
Business Response /* (1000, 5, 2022/03/29) */ BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.Initial Complaint
11/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Stupid company takes money off my card and i cannot cancel the subscription. There isn't a way to do ot. But 39.99 cones off my card without my permissionBusiness response
01/31/2022
Business Response /* (1000, 9, 2021/12/01) */ BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.Initial Complaint
09/25/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have been charged $39.99 monthly since March 2021 to September 2021. I was never aware of this subscription service nor did I receive any services from this company. Upon calling the customer service line I was told I would only be refunded for the past 30 days even though there was almost $300 worth of charges.Business response
01/24/2022
Business Response /* (1000, 10, 2021/10/25) */ BBB: Thank you for giving us the opportunity to address this complaint. We have reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help. Consumer Response /* (3000, 12, 2021/10/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) The BBB reached out to the company that took almost $300 from my account. We both did the same thing and it didn't change anything. I don't understand how we have these services such as BBB to "help" us when these companies take our money anyway because "nothing was able to be done further". Business Response /* (4000, 19, 2021/12/01) */ BBB: Thank you for giving us the opportunity to further address this complaint. We have again reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help. Consumer Response /* (4200, 21, 2021/12/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept their response because they have not reached out to me at all. Initially I had to call them when i noticed these withdrawals and then be transferred to different people in order to get refunded only $39.99 when nearly $300 was taken out from my account. Like I stated before I did not sign up to receive any services from them nor did I receive any services from them. Yet my account was charged every month from March 2021 to September 2021 and I haven't received the rest of my money since and nobody has reached out to me to resolve a better solution. Business Response /* (4000, 23, 2021/12/20) */ BBB: Thank you for giving us the opportunity to further address this complaint. We have again reached out to the complainant directly to address their concerns. Again, we thank the BBB for all their help.
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Contact Information
Customer Complaints Summary
9 total complaints in the last 3 years.
0 complaints closed in the last 12 months.