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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I had a conversation about a case. and I contacted the business to ascertain if I was still a client. After repeated calls emails, no response. I'm not upset just need closure.Business response
11/14/2023
The client received a phone call from his health insurance provider indicating that the case was denied. Since then, we have spoken to the client in detail and presented the cases pros and cons of his claim. Currently, client does not wish to proceed with his claim. Our client is satisfied with the services we provided, all issues and misunderstandings have been resolved. His BBB compliant was withdrawn.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.