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National Fireplace Institute has 1 locations, listed below.

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    Business ProfileforNational Fireplace Institute

    Associations

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1296 Cronson Blvd Unit 3746, Crofton, MD 21114-7522
    BBB File Opened:
    7/28/2022
    Years in Business:
    29
    Business Started:
    2/23/1995
    Alternate Business Name
    • Hearth, Patio & Barbecue Foundation
    • Hearth, Patio & Barbecue Association
    • HEARTH Education Foundation
    Business Management
    • Mr. Jack H Goldman, President/CEO
    Contact Information

    Principal

    • Mr. Jack H Goldman, President/CEO

    Customer Contact

    • Mr. Jack H Goldman, President/CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Most Recent Customer Complaint

    07/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    The company I work for has made me go through an NFI to get certified for wood-burning they require a core test and a woodburning test to get certified I’ve spent months preparing for the core test and failed it twice with their pre-quiz telling me I had 100% and I was ready for the quiz I’ve done my due diligence with the wood-burning quiz and went even harder spending every single bit of free time I possibly have studying for this test for months you’re not able to use your notes ,phone ,anything And I have failed that test twice now which I very much believe I should’ve passed it this last time and I think this is just a money trap at this point I have done everything within my power to make sure I pass this test and no matter what It’s Always a failed twice and then pass it I think they are putting out false test scores to try to make up for the economy right now and I’m put into a hard position because I don’t have the money to keep giving them hundreds of dollars for the test. I would like my last test personally reviewed by a couple of people because I truly believe I passed it and if not then I just want my money back for all the tests I’ve taken through them because they’re pre-test exam told me I was 100% ready for the test
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    Customer Reviews

    0 Customer Reviews

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