ComplaintsforBarlow Concrete Construction, Inc.
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Barlow concrete poured my neighbors driveway on May 25, 2023. While doing this, they poured the driveway about 4 inches onto my property, wrapping the concrete around my fence. Called DPW to determine if Baylor had a permit to widen the driveway, but they did not. I was asked by DPW if I wanted to file a complaint with them and I did.Business response
04/03/2024
Barlow Concrete was hired by a landscaping company to install a concrete driveway. Both the landscaping company and the homeowner are completely satisfied with the quality of the work and its location.
We have notified our customer, who is the landscaping company, that someone claims that 4" of the driveway may have been off the property. We have also texted the claimant that if the driveway is on his property, we would be more than happy to saw-cut and remove a small strip of the driveway at no cost to anyone. We have recommended to both parties that the properties should be surveyed and agree to a plan of action.
Also, Barlow excluded permits in our proposal and was the responsibility of of others.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.