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Delmarva Christmas Lights has 1 locations, listed below.

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    Business ProfileforDelmarva Christmas Lights

    Holidays

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    9156 Ocean Hwy, Delmar, MD 21875
    BBB File Opened:
    12/14/2023
    Contact Information

    Customer Contact

    • Robert Anderson

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    12/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ****** RESEARCHERS BEWARE???????? PLEASE DO NOT BE FOOLED BY THIS BUSINESS DELMARVA CHRISTMAS LIGHTS. THUS, ATTEMPTING TO DO DELMARVA CHRISTMAS LIGHTS BUSINESS UNDER ***** ***** **** LLC AS YOU WiLL SEE THE CHECK(PICTURED BELOW), THAT WAS ISSUED TO ME THAT THE BANK DENIED THE CHECK DUE TO NON-SUFFICIENT FUNDS. HAVING SAID THAT, IF THERE WAS ANYTHING SUCH 1,000 NEGATIVE STARS THIS BUSINESS WOULD RECEIVE IT. ***** Robert ******** *** is such a horrible business person, and this saddens me at Christmas time that all I wanted was a Beautiful home full of Christmas decor of lights, and I did not get it. Further, how he treats his customers and does not take any ownership or accountability in destroying their home. SUMP PUMP, WATER DAMAGE AND LIGHTS STOPPED WORKING. On December 02, I thought my family would enjoy a professional Christmas lighting service, but when December 10, 2023, the lights stopped working and thus, so did my SUMP PUMP when all of my outside outlets lost power along with the sump pump. I sent an email over to Robert ******** and no one responded. I had to do a physical call to find out when someone would be out. Moreover. I was told they would be out on their way home at the end of the day to take a look. Then the person he sent named Nate indicated that perhaps a fuse was blown and I should check my breaker box, which I did and nothing was blown on the fuse. Additionally, what was discovered after the fact was that my GFI was tripped and blinking and once I reset the GFI myself I went to check my outlets and they were working once I got to the rear of my home the next day. In addition, I saw a foot of water near my crawl space which is pictured below. Then, I went inside the crawl space and opened the door, and another half of foot there as well. I then emailed Rob who is representing Delmarva Christmas lights and no response back. Instead, he sent a text and asked if I was going to be home. He stopped by and only was supposed to go in the crawl space to see if the electric GFI was tripped and it was instead he went to the sump pump and said it wasn’t his fault and offered to give me a refund and forcefully took it down the lights, which was fine, but we still have the bigger problem and that is you installing the lights that tripped my entire electric on the lower part of my brand NEW HOME. On top of that. What I was looking for was an apology and a question “mam I’m sorry this happened to you and how can we make it right” but instead I got aggression and the offering of a refund with zero accountability. DO NOT USE THESE PEOPLE. Signed ******** ******
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