ComplaintsforCharlie’s Restaurant
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Complaint Details
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Initial Complaint
06/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This business will give you a price and charge your card for that price initially and then add a charge at a later time. I was told the price was $51.05 and the next day it increased by $10. I called the business and was hung up on 3 times. I went up there and the employees all looked guilty! They produced fake receipts that didnt even match neither the original charge or the new charge! After reviewing the reviews on ******* I found I am not the first person this has happened to.Business response
07/05/2022
---------- Forwarded message ---------
From: *************************** <**********************>
Date: Sun, Jul 3, 2022 at 7:19 PM
Subject: Complaint ID ********
To: [email protected] <[email protected]>To whom it may concern,We have reach out to the customer. Customer states that she is out of town and will come into the store when she returns. We have asked the customer to give us more information over the transaction.Once we get all information needed we will proceed with further action.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.