ComplaintsforMeineke
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car to Meineke Auto Care April 18, 2022 I spoke with employee Jonathan ******. I explained to him that my left wiper blade was not cleaning that side of my windshield. Jonathan ****** said okay I will have one of the guys look at it. The employee looked at the wiper blades and stated it was not cleaning. He told me he would have them replaced. They were replaced when I drove home I noticed the wiper blades were scratching my windshield, I called back to report this. Jonathan ****** asked me if I can come back, I told him I would come the next day. When I arrived Jonathan ****** came to my vehicle and said to me if you think you are going to get to windshield replace, he said you have another thing coming. I said to him that is not why I came here for. The wiper blades were replaced again. The employee that replaced the wiper blades told Jonathan that my windshield was scratched. Jonathan continued to talk very rude and nasty to me. No I am left with a scratched front windshield. Jonathan stated to me several time if you are looking to get your windshield replaced forget it because I am not replacing it. I called back to speak with the person who is in charge. Jonathan tried to tell me that he owned the business. I asked him again for his manager's name, he then stated that I will give your number to Keith and he will contact me.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.