ComplaintsforBay Pile Driving
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Complaint Details
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Initial Complaint
08/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This company installed a pier on my property which included an additional two pilings to be used in the future to install a boat lift. One of the pilings they installed for the boatlift is inadequate to be used for support of a boatlift, and also it is leaning in the water. I tried to contact this business several times by phone, text, and email, and once I even drove to their place of employment. Despite all of these attempts to contact this company they have never replied to me or attempted to fix the problem. I also asked them when they were going to install the boatlift and they have never gotten back to me about that issue either. I cannot get any other company to install a boatlift while this one piling is leaning in the water. So I need Bay Pile Driving to put in a new piling to replace the leaning one, or at least get it straightened up. But, no matter how I try to contact them, they will not reply. In the last email that I sent to them I told them I was going to report them to the Better Business Bureau if they did not respond within seven days. They did not respond, hence I am submitting this complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.