ComplaintsforCommunity Services Group, LLC
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Complaint Details
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Initial Complaint
12/10/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Community Services Group claims I owe them HOA fees from 2016 to present in the amount of $8601.03. I explained that my account is not correct and to send me a copy of my payment history from 2015 to present. They explained that my account is now in collections, I don't have access to the portal and I will have to get the payment history from The Law Office of ***************************************, LLC. I made a one time payment of $3002.00 on November 9th 2021. Community Services Group made two more unauthorized withdrawals from my account in the amount of $3002 each on November 23, 2021 and December 7th. I have emailed the law office and spoke with someone by the name of ***** and she explained that she didn't know anything about the withdrawal and she will contact me after emailing the Community Services Group. As of today I have not heard from Community Services Group or The Law Offices of ***************************************, LLC. Please HelpBusiness response
12/12/2021
This account is currently in collections with the Law Offices of ***************************************. There is no debt owed to CSG, the complaint owes their community. We do not hold this file therefore our office cannot answer any questions regarding the balance owed. All questions must be directed tot he Law Offices of ***************************************, law firm for their community. We will contact the Law Office and advise them that you are trying to reach them but unfortunately we do not have your account balance at this time.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.