Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Atlas Home Energy Solutions, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAtlas Home Energy Solutions, LLC

    Energy Audit

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers energy audits. They also offer residential and commercial full service contracting services to complete any energy improvement.

    Business Details

    Location of This Business
    5108 Pegasus Ct STE A, Frederick, MD 21704
    BBB File Opened:
    3/27/2013
    Years in Business:
    14
    Business Started:
    10/7/2009
    Business Incorporated:
    10/7/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Atlas Home Energy Solutions
    Contact Information

    Principal

    • Mr. Mike Uecker

    Customer Contact

    • Mr. Mike Uecker
    • Mr. Matt Sera

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Signed contract for insulation service on 10/27. Insulation of crawlspace was scheduled for 11/18/2022. Crew showed up at 8:30 am. I departed about 9:30 am for work as they prefer you to be out of the house. Apparently they decided the job could not be done and abandoned the job after they pulled down about 1/4 of the existing insulation and did not put it back. They are claiming they did not do this but I have before and after photos. After repeated phone calls and emails with no response (30+ days), I finally got what I think is a bogus explanation. They claim there are pipes on the ground. Not true, these are abandoned pipes stored there from the previous owners of the home. They said it is not 18" in some areas, but the majority of the space is and insulation had been installed. They want me to excavate my crawlspace for an estimated cost of $30,000. I had gotten a quote for this from another company so clearly it can be done. They continue to stall with no resolution. They did also send over a crew to Aeroseal ductwork on 11/21 & 11/22/2022. These workers confirmed the insulation damage (even to photos to show to the company) and assured me that the spray foam insulation job could be done. It would likely take a smaller guy they said. I have paid to date, $874 plus $100. for an energy audit.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharon T.

    5 stars

    05/17/2022

    I emailed Atlas for an energy audit and an appt. was arranged, which was very thorough. I received an audit analysis and a detailed proposal which outlined problem areas, solutions and costs. On the day of the audit light bulbs were also replaced with LEDs if they did not already have them. The proposal included photos of the areas of concern so it was easy for me to know where the problem areas were and what I wanted done. A bathroom fan duct was re-routed through the roof and I was provided with photos of the work that was done. I can already detect improved efficiency of the fan because of that work. There were two days of insulation that began with spray foam sealing around plumbing, mechanical and electrical access areas, and band joints in the basement and the dropped ceiling that had been allowing air leaks. This was followed by installing blown loose-fill insulation in the attic. All of the crew members were personable, professional, polite, hard workers and should be recognized and commended for their work. The crew leaders that I worked with all made sure I was satisfied with the work and that all questions were answered. Throughout the process, they protected walls, furnishings, etc. with plastic sheeting; they wore shoe covers or removed their shoes when necessary. Areas were always thoroughly cleaned and questions always answered. There were a few minor areas of damage that occurred, (not totally unexpected because of the scope of the work) but these were repaired on another day with no expense to me, even though the contract stated that they would not be responsible for matching colors for things that might need to be touched up. I cannot say enough about every person that was here from this company and the ladies I spoke with on the phone. I wish all companies had the integrity and professionalism of Atlas; their work ethic is unequaled. There was a significant change in ventilation noted with the repeated door blow test on the final test out.

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.