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          Shockley Inc. has 1 locations, listed below.

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            • Shockley Inc.

              7400 Shockley Dr PO Box 246 Frederick, MD 21705-0246

            Business ProfileShockley Inc.

            New Car Dealers

            Contact Information

            7400 Shockley Dr

            PO Box 246

            Frederick, MD 21705-0246

            Get Directions
            Visit Website
            (301) 694-5400

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            7400 Shockley Dr PO Box 246, Frederick, MD 21705-0246
            BBB File Opened:
            7/26/1999
            Years in Business:
            52
            Business Started:
            1/1/1972
            Type of Entity:
            Corporation
            Alternate Business Name
            • Shockley Honda
            Business Management
            • Mr. Michael Shockley, GM
            • Mrs. Marisa Shockley, VP
            • Mr. Bradly Smith, Controller
            • Gary Brooks
            Contact Information

            Principal

            • Mrs. Marisa Shockley, VP

            Customer Contact

            • Mr. Michael Shockley, GM
            • Mrs. Marisa Shockley, VP
            • Mr. Bradly Smith, Controller
            • Gary Brooks
            Additional Contact Information

            Fax Numbers

            • (301) 695-1700
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/08/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a 2019 Honda Accord from Shockley Honda in July 2022. On or about October 8, 2022, the radar camera which controls some of the functionalities on the dash malfunctioned. I took it to Lee High Valley Honda in PA, and they diagnosed the vehicle and stated it was a maintenance issue, I was charge approximately $643.00. After this repair, this occured a second and a third time, which I brought it back to Lee High Valley Honda. The third repair was February 1, 2023. Although the dealership is able to repair the vehicle, the repair appears only to be temporary and I have been subjected to lost time from work to visit the dealership for resolution. I am seeking for the dealership/Honda to buy back this vehicle under the "Lemmon Law" and I further am seeking a refund of the original expense for the repair, since the dealership discovered this should have been under warranty, which all subsequent repair for the same issue were covered.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Aaron D

            08/17/2022

            I purchase a 2010 chevy cobalt I had spent 1,100 on replacing shift seloild in the transmission. And now the transmission went completely out and I still owe on the car and the used car manager is not helping me with this issue or taking any responsibility or trying to make it right.

            Shockley Inc. Response

            08/23/2022

            Your 2010 Chevy Cobalt was purchased from us two years ago in August of 2020, and you have since put 75,000 additional miles on the vehicle. Our Shockley warranty that comes with every used car is 30 days or 1000 miles, and you had an extended warranty for 24,000 miles. In the two years and 75,000 miles you have owned the vehicle we have not seen it at all for service or any concerns. Unfortunately, we were never given the opportunity to address any concerns with your vehicle at our repair facility.

            Local BBB

            BBB of Greater Maryland

            More Info on Local BBB

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