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Find a Location

VisualEyes has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • VisualEyes

      176 Thomas Johnson Dr. #100 Frederick, MD 21702

    Business ProfileforVisualEyes

    Optometrist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    176 Thomas Johnson Dr. #100, Frederick, MD 21702
    BBB File Opened:
    3/24/2020
    Business Management
    • Dr. Alexander C. Nnabue OD
    Contact Information

    Principal

    • Dr. Alexander C. Nnabue OD

    Customer Contact

    • Dr. Alexander C. Nnabue OD
    Additional Contact Information

    Fax Numbers

    • (301) 694-7525
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Ed R

    1 star

    05/03/2023

    So far... Being out of pocket $500 after discounts has left no trust 9+fruitless weeks of waiting has left no patience Being delivered a worthless pait of glasses has left no good will. Typos may be made in this review, as after 2 months of dealing with yjis business I still have no glassess, and likely won't have any in the near future. I was told by a Doctor I needed a dilated eye exam (diabetes related) that the *** *** store I normally use for my exams/glasses does'nt offerr, Visual eyes does for a fee of $60 and offers $150 discount on new frames Snce I was due for a new prescription decided to use them Appointment was 4 weeks away (which is somhow the new normal in eye exams). The free exam seemed normal . The Asst/tech/salsesprson proceded write up my presescription, selecting all upgrades and presented me a bill for $505 andd upon payment received a receipt (not an invoice) and the promise of new glasses in 2-4 weeks, yes, 2-4 WEEKS. 2 weeks came and went 4 weeks came and went Glasses arrived a day later And they were TRASH So here I am... Without trust Without patience Without good will And without GLASSES!

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