ComplaintsforMcintyre's Electrical Service, Inc.
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Complaint Details
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Initial Complaint
03/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In 2016 my father and I spoke with John ****** salesman for Wire Works and decided to purchase solar panels and have them installed by wire works they provided everything and when we met with John he said that all major components with solar panels were guaranteed for 25 years, so that was the reason we went with them plus my dad new John ******** ***********. During that time I was working most of the time and wasn't around when paper work was given to us and would give my father half of the money to the bill. Last year I noticed from envoy which monitors the solar panels that one panel was not producing anything since late September so I called John Palmer and he said that Enphase energy would run a test to find problems. I called him back in early November and he said it was a Micro inverter for that panel and he would order it and have it put on as soon as it came in. I called several times and he told me the micro inverter came in and they would install it. When I call now he keeps giving me excuses and doesn't seem will to do anything, Please help me with this problem.Business response
05/31/2022
Business Response /* (1000, 18, 2022/05/18) */ from:MCINTYRE ELECTRIAL SVC <**********@comcast.net> to:Better Business Bureau <********@greatermd.bbb.org> date:May 18, 2022, 10:01 AM subject:Re: BBB Complaint Case# ******** (Ref#85-90363759-36188103-15-510) mailed-by:comcast.net signed-by:comcast.net security:Standard encryption (TLS) Learn more :Important mainly because it was sent directly to you. Good morning! This has been repaired! Thank you! On 05/18/2022 8:14 AM Better Business Bureauwrote:
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Contact Information
Business hours
Today,7:00 AM - 3:30 PM
MMonday | 7:00 AM - 3:30 PM |
---|---|
TTuesday | 7:00 AM - 3:30 PM |
WWednesday | 7:00 AM - 3:30 PM |
ThThursday | 7:00 AM - 3:30 PM |
FFriday | 7:00 AM - 3:30 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.