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Find a Location

IMP Fitness has 1 locations, listed below.

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    • IMP Fitness

      255 Muddy Branch Rd Gaithersburg, MD 20878-3003

    Business ProfileforIMP Fitness

    Health Club

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    255 Muddy Branch Rd, Gaithersburg, MD 20878-3003
    BBB File Opened:
    11/11/2008
    Business Management
    • Mr. Jeff Stanton, Complaint Handler
    Contact Information

    Customer Contact

    • Mr. Jeff Stanton, Complaint Handler

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Eddie J

    1 star

    06/06/2024

    This is the same company, but this is regards to ******* location. I posted a bad review. It was about inappropriate behavior of their employee and UNDERAGED PATRONs of the gym. I later came to find out from the owner the POLICE were in fact called. That same employee still works there. In addition, I wanted to add issues I have had personally with the same problematic employee. I had high hopes when the owner of the gym invited me to speak with him about the issues. I should have managed my expectations.I was a regular, I worked out 6 days a week in there for over half of the year commitment. Apon arrival for the owner and my meeting I was surprised to what was to follow. I have prior law enforcement experience and the tactics used to address a concern of a patron were nothing short of sleezy and manipulative. He tried to question my integrity instead of addressing his frat boy issue of an employee. As a regular, many people have expressed to me in passing over the course of 6 months that they also have issues with this same employee. I also brought this up to the owner and tried to corral patrons over to attest. He told me he only wanted to talk to me and would not have it. He attempts to claim I was in fact the initiator of the problem. Gym has terrible HVAC, cold in the winter and unbearably hot in the summer. $30 a month is not a deal when it comes to this place. Constant body odor smell. The bathrooms are that of a frat house. You get the sense this is a "scrape off the top" business model. AC units leak on your head. Squat mats smell like they were bought from a bar, as they smell like cigarette smoke. No ***** machine. Only rickety cardio equipment. 80s - 90s gym equipment vibes. I have never seen the gym without a few things broken. New layout is terrible. You must truck your 45s from the benches to deadlift. Free weights area leave you shoulder to shoulder. This place cannot be up to cleanliness standards legally.

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