Customer ReviewsforBlack and White Kitchen and Bath

I reached out to this company about doing a full remodeling of two bathrooms in my home. After getting in contact with them and setting up the appointment for them to come out and look at my bathrooms it's been radio silent!! NOTHING! Some guy showed up at my home on the appointment date. 30min late I might add, took measurements of my bathrooms and left. I called the next day only to hear will get an email estimate in a couple of days. As of 07/09/2024 I have yet to receive said email or heard from this company at all. A waste of time. Save time and money and go somewhere else. You will be glad you did.

Excellent experience with Black & White Kitchen & Bath - from the first phone call to the final sign off. My new kitchen is absolutely beautiful and the workmanship is outstanding. When we first met with Junior, I’m embarrassed to say, I was a little skeptical because he seemed so young. Immediately I realized he knew exactly what he was talking about and had answers to every question we asked. He knows his business! He helped us through the design, explained the construction process/timeline, made great suggestions in the showroom and stayed within the budget we told him we were working with. Once we signed the contract, Junior set us up with an app to monitor the progress of the job. We were able to see the timeline of work tasks and each day work was done, pictures were uploaded with the progress. We weren’t always staying at the home, so this was very helpful in tracking the progress of the job. Junior also connected us to Emilio, who would oversee the work being done. Just like Junior, Emilio answered every question we had and kept in constant communication about every step of the project. We asked for a few changes and extra things as the work was happening and Emilio easily accommodated the requests and made updates to project plan. We were never left wondering what was happening. The job was completed in the agreed upon timeframe - a critical piece of the work. Also worth noting, the men who did the work were the kind of people you’d want in your home doing work. Knowledgeable, courteous, and cleaned up at the end of the day so we could continue daily living in the space. The whole process was well priced, well communicated, and left us with a beautiful result. I look forward to future bathroom renovations with B&W K&B!

My kitchen looks beautiful and is much more functional. The crew were on time, professional, polite, and clean each day after work. Like many remodeling projects, there were delays however, they were resolved to my satisfaction.

Excellent 3d design and planning for bath room remodeling project. The sales person provided a thorough and meticulous project plan and cost estimate. The project manager and workmanship were exceptional no project delays occurred every aspect of the job was on schedule and beautifully done. I highly recommend this company to support your remodeling needs and give it a five star performance rating.

Black and White Kitchen and Bath was selected from a group of contractors to complete the renovation of the Men & Women's Bathrooms of our church. Their planning process was smooth and there were many options for materials. There were some challenges withe scheduling at times, but the management was very responsive to our concerns. We are more than pleased with the outcome of our renovations and would highly recommend Black and White Kitchen & Bath.

I just wanted to write a note to say how very pleased we are with our remodeled master bathroom completed by Black and White Kitchen and Bath. David the project manager and his work crew were very professional and accommodated all our needs. They went above and beyond to insure we were pleased with every aspect of the project. I would highly recommend Black and White for any kitchen or bathroom remodeling project. -Leonard S Silver Spring, MD

Full bathroom remodeling done. Great team. Very dynamic and customer oriented Great products quality Very polite crew and very professional 5 stars for Kevin support all along the process!

Black n White performed the tasks as scheduled during contract. They were very responsive and punctual. There was a bump in one of the tasks they performed but they tried their best. Every crew member knew what they were doing. Mainly, the project manager, David did a fantastic job in managing the entire project. The project started and ended on time - which is a big plus these days. I will recommend them to anyone without reservation

Everything about this company and crew was exceptional to include wearing their masks, being polite, constantly asking questions to validate our needs, demonstrating their intent before they did everything to make sure it met our expectations. They give architectural suggestions that help improve our home. Quality was above average - excellent. They applied the classic "measure many times, cut once." Our renovation was in the six figures included porcelain tiles, heated tiles in the sunroom, painting, an entire kitchen, drywall, replacing appliances from one home to another because we bought a new place and were renovating it. They installed an electrical outlet by the toilet and installed an advanced bidet with heated water, heated air, etc. REAL ESTATE: They helped us a LOT in getting the for-sale property for sale. They were so successful the property sold in less than 12 hours from listing and 4% over list price.