6 Customer Reviews
Review from Richard K
5 stars07/18/2024
We are very satisfied with the work. The people we talked with were all very friendly and professional.They took care of the architectural review form for our HOA in ************ so we didnt have to fill in the details. We did find out that we as the homeowners needed to sign the form and not the people from Creative Exterior Concepts. The upstairs rooms are cooler. The roof looks great and matches our architecture.Thanks for a great job!Review from Brian S
5 stars06/28/2024
Quick, clean, and professional. Had them put new roofing shingles on my townhome in *********. They arrived early in the morning and were done by early afternoon. They left my yard cleaner than it was when they arrived. Roof looks great.Review from Ginny A
5 stars12/21/2023
Beautiful roof, I feel very confident that my home is well protected. Roofers were conscientious and left no mess or nails.Review from Ginny A
5 stars08/31/2023
Very happy with my new roof. The guys worked hard and left no mess and no nails. Roof looks beautiful. No complaints. Also got gutters , downspout and leaf guard. The quality is so nice!!!!!I plan to leave the house to my son. He won’t have to worry about the roof.Review from Neftalem N
1 star05/24/2022
I used Creative Exterior to completely replace the siding of my townhome about three years ago. While they completed the work in a very timely manner, I started experiencing a leak by the chimney area (my guess is from a corner flashing that was not properly installed) and I reached out to them to figure out where the leak is coming from. The urgency and timely of response that I have noticed when they were signing me up for the siding replacement work or when they were reaching out to me to check if I have other works that I considering doing vanished. They keep giving me a run around about sending some contractors over to even look at the issue. After sending them emails of pictures every time they ask for one, I have finally decided to look for a different contractor and get the issue taken care of on my own. The lack of concern shown for the issue that I was having, possibly from the work that Creative Exterior did, left me frustrated and I do not think I will consider them for another job in the future.Review from Ilia A
5 stars03/19/2022
We had a great experience with Creative Exteriors installing new windows. It was a job replacing 40+ windows, which got done in 2.5 days once everything was ready and delivered. Installation crew was very helpful and accommodating. The product is great, we feel like we moved to a new climate zone. Important to note: this is not one of those situations where you talk to the salesperson once, they make the sale, and you never hear from that person again. Wes made himself available to us before the sale, during the sale, after the sale, before the measurement team came out, afterwards, and right before and as well as after the installation. Whenever we needed their support, we were able to reach out to Creative Exteriors and get it right away. I highly recommend this business as one that stands behind their work and product and customer service.
Customer Review Rating
Average of 6 Customer Reviews
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