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          Find a Location

          AAA Automobile Club has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AAA Automobile Club

              898 Route 3 Gambrills, MD 21054

            • AAA Automobile Club

              P.O. Box 25001 Santa Ana, CA 92799-5001

            • AAA Automobile Club

              1305 Riedel Rd Gambrills, MD 21054

            • AAA Automobile Club

              5402 Philadelphia St STE A Chino, CA 91710-2489

            Business ProfileAAA Automobile Club

            Auto Insurance
            Multi Location Business

            Contact Information

            898 Route 3

            Gambrills, MD 21054

            Get Directions
            Visit Website
            (410) 774-9191

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 123

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            AAA Automobile Club has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AAA Automobile Club

                898 Route 3 Gambrills, MD 21054

              • AAA Automobile Club

                P.O. Box 25001 Santa Ana, CA 92799-5001

              • AAA Automobile Club

                1305 Riedel Rd Gambrills, MD 21054

              • AAA Automobile Club

                5402 Philadelphia St STE A Chino, CA 91710-2489

              Location of This Business
              898 Route 3, Gambrills, MD 21054
              BBB File Opened:
              8/31/2018
              Years in Business:
              123
              Business Started:
              12/13/1900
              Business Management
              • Adam Gregory
              Contact Information

              Principal

              • Adam Gregory

              Customer Contact

              • Ms. Michele Fellona
              • Adam Gregory
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Auto insurance

              Customer Complaints

              23 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/02/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Called for a tow and the company the contract (****** ***) didn't want to tow my car. One of the back tires was a spare, we offered to switch it so he could tow us but his response was "time is money" and he said he wasn't going to wait or help because he was there to "tow a car, not change a tire" so he just left. I called AAA and they said I was rude to the driver. I was never rude. The driver was the one making remarks. I just told him to leave if he needed to go since he wasn't willing to help. AAA then said I needed to wait more time since that is the only company they have in the area and would be sending the same driver. I told them I didn't want the same driver since he was extremely rude and that if he was acting the same way I would be getting in his face this time to show him the same rudeness he was showing me.
              Read 22 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              TERI T

              05/07/2024

              AAA HAS LDFT ME STRANDED!!!!!!!! FOR 4 DAY IN A DRUGED VERY UNSAFE AREA. I TOLD THEM IT WAS ANS I HAVE MAGER ANXETY AND BAD PANIIC ATTACKS. BEING LOCK OUT OF MY RUNNY CAR, THEY KNEW MY LOCATION 20 MIN OR SO LATER I HAD TO CALL 911, PANIC KICKED IN HARD AND MEDS LOCKRD IN GLOVE BOX I COULD NOT GET TOO.!! 911 GOT IN MY CAR WHEN THE GOT DOOR OPEN. MY CAR DIED (RAN OUTTA GAS) AAA NEVER SHOWED UP TO THAT 9PM CALL IN THAT NOT AT ALL SAFE AREA. I CALLED THE NEXT DAY ASKING WHAT HAPPENED THEY CARED LESS I WAS STILL STRANDED IN THAT SAME SPOT AT LEAST REPLACE GAS I LOST WAITING ON YALL????? THEY REFUSE AND TOLD ME I HAD NO MORE TOWS.. BUT I DID THE NIGHT THEY LEFT ME STRANDED. I SLEPT IN THAT AREA FOR 4 DAYS AND NIGHT AROUND VERY STRANGE AND QUESTIONABLE PEOPLE,, I WAS STUCK THERE TILL I GOT PAID ON THRUSDAY THE 4TH DAY.. ALL I GOT FROM AAA WAS APOLOGY LETTER TELLING ME I'M ELIGIBLE FOR A FREE TOW WHICH I HAVE NOT RECEIVED ,, I HIRED A ATTORNEY. THEY HAVE REFUSED TO RESPOND TO TILL THIS DAY, I WILL BE POSTING WHAT I HAD TO EXPERIENCE WITHIN THOSE 4 DAYS,IN THE CITY OF WATTS IN Los Angeles CA. IT WAS ALL BAD AND I AM DISAPPOINTED AND VERY ANGERY AFTER THEIR NEW COMMERCIAL. THEY'LL NEVER LEAVE US STRANDED. THEY LIED !!! THEY LEFT A SINGLE FEMALE STRANDED IN ONE OF LA MOST DANGEROUS AREA. AND KNEW OF MY HEALTH ISSUES
              Read 8 More Customer Reviews

              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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