Business ProfileforCameo Bridal Salons

I trusted and bought my wedding gown from cameo bridal. The manager/owner? Gina helped and ordered my dress. My mom and I asked many times what size she was ordering since the try on dress fit me great. We asked to buy that dress and she said no it didn't fit right and she is taking my measurements for my dress to be MADE for me. That was a lie. The dress came and it was too small, she squeezed me in the dress, I had back rolls... she made me the bride feel it was my fault when it wasn't. I didn't order the size or took my measurements. She wanted me to suffer and keep that dress. My mom and I were very calm and we tried to come up with a solution. Gina said she could take out a half inch on each side and that should help. I trusted her AGAIN! I come back and the dress is laying totally different because it's too tight on my hips and she took my "V" out of the back and made it a U. She never told me my dress would look different. After that she does order me the correct size. The size that I tried on .. the try on dress size. It comes and fits perfect, I did need cups for chest area, hem and bussel. When I was waiting to be pinned she denied me to get my alterations done and told me to leave the store and thinks I won't be happy so she will not do my alterations .. ONE MONTH BEFORE MY WEDDING!!! she also told me to go to her rival bridal shop, "bridal by Elena" I was so hurt and sick not knowing what to do with my $2,000 dress that is too long for me. Thank god we knew a friend and she saved the day. Ginas employee Elan is amazing, she was helpful and kept in contact with me and felt terrible with how Gina the manager or owner treated us. Please don't get Elan in trouble because she is the best. Gina was terrible and wouldn't even come out to see how the correct new dress fit me . She knew she was wrong and wouldn't admit to it and turned it on us. Terrible service. I never knew a bridal shop would deny alterations when you bought your dress from them!!