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Find a Location

New Millennial Counseling & Consulting LLC has 1 locations, listed below.

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    Business ProfileforNew Millennial Counseling & Consulting LLC

    Counseling

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7225 Hanover Pkwy Ste C, Greenbelt, MD 20770-2024
    BBB File Opened:
    2/22/2023
    Years in Business:
    3
    Business Started:
    1/18/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Maya D Foster, Owner
    Contact Information

    Principal

    • Ms. Maya D Foster, Owner

    Customer Contact

    • Ms. Maya D Foster, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 1/3/2023 I had a Psychiatric appointment which I missed. Per the contract that I signed, the amount which they are allowed to charge is $160 for a no show (I have attached the contract in its entirety and the pertinent provision). They charged me $220 despite my notifying them that the maximum allotted amount they could charge per the contract I signed and the documentation provided to me was $160 (I also once missed an appointment and they only charged $140 so I am very confused). They did not change the charge so I disputed the charge on my credit card and stated that the correct amount should have been $160 and my credit card company returned $60 to me. I then received an email from the billing person saying that my credit card company charged then a $15 fee to investigate and I would now be charged with such fee. Then when I logged into my account I noticed new document which were uploaded today, 1/9/2023, after I filed my dispute stating that the rate for a no show is $225. I never signed a contract for this amount and I was never given this documentation until today. It is not legal for them to charge me an amount other than the contractually agreed upon amount. Additionally they did not provide any documentation as to the $220 (which documents actually reflect $225) until after I filed the dispute. I should not have to pay anything other than the contractually agreed upon amount without any notice that the terms have changed until after filing my dispute. Additionally, I should not be charged the $15 fee for my credit card to investigate as they did overcharge me so my dispute was made in good faith. I have attached: (i) the contract; (ii) the pertinent provision of the contract; (iii) the new documentation uploaded to my account; (iv) a screenshot of the date the new information was uploaded; and (v) the email from billing.

    Customer Reviews

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