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Find a Location

Educational Systems Federal Credit Union has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Educational Systems Federal Credit Union

      7500 Greenway Center Dr Ste 1400 Greenbelt, MD 20770-3575

      BBB Accredited Business
    • Educational Systems Federal Credit Union

      169A Smallwood Village Ctr Waldorf, MD 20602-1851

      BBB Accredited Business
    • Educational Systems Federal Credit Union

      13711 Georgia Ave Silver Spring, MD 20906-5216

      BBB Accredited Business
    • Educational Systems Federal Credit Union

      4801 Glenn Dale Rd Bowie, MD 20720-3585

      BBB Accredited Business
    • Educational Systems Federal Credit Union

      22599 MacArthur Blvd Ste 122 California, MD 20619-3083

      BBB Accredited Business

    Business ProfileforEducational Systems Federal Credit Union

    Credit Union
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/2018

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Financial services provider for the education community.

    Business Details

    This is a multi-location business.

    Find a Location

    Educational Systems Federal Credit Union has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Educational Systems Federal Credit Union

        7500 Greenway Center Dr Ste 1400 Greenbelt, MD 20770-3575

        BBB Accredited Business
      • Educational Systems Federal Credit Union

        169A Smallwood Village Ctr Waldorf, MD 20602-1851

        BBB Accredited Business
      • Educational Systems Federal Credit Union

        13711 Georgia Ave Silver Spring, MD 20906-5216

        BBB Accredited Business
      • Educational Systems Federal Credit Union

        4801 Glenn Dale Rd Bowie, MD 20720-3585

        BBB Accredited Business
      • Educational Systems Federal Credit Union

        22599 MacArthur Blvd Ste 122 California, MD 20619-3083

        BBB Accredited Business
      Headquarters
      7500 Greenway Center Dr Ste 1400, Greenbelt, MD 20770-3575
      BBB File Opened:
      7/8/2009
      Years in Business:
      68
      Business Started:
      11/30/1955
      Business Started Locally:
      11/30/1955
      Accredited Since:
      10/2/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 582854 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 North Calvert Street, Suite 402

      Baltimore MD 21202

      (410) 230-6100

      Fax: (410) 3330475

      http://www.dllr.state.md.us/finance

      Business Management
      • Mr. Chris Conway, President/CEO
      • Ms. Kristy Mathey, Senior Vice President
      Contact Information

      Principal

      • Mr. Chris Conway, President/CEO

      Customer Contact

      • Mr. Chris Conway, President/CEO
      • Ms. Kristy Mathey, Senior Vice President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/22/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      7/9/2022 to 12/05/2022 I bought a 2015 **** in July from a dealer. They got me to finance from a bank (Educational Systems Federal Credit Union". The dealer had me called my insurance before they let me take the truck home. I thought everything was fine, till sometime the middle of Sept. i recieved a letter from ESYFCU telling me that i don't have the insurance coverages that they need. I thought it was a mistake because Virginia require you to have full/comperhansive coverage if the vehicel are a len on the title. anyway before i can correct the problem with my insurance , i recieved anohter letter from ESYFCU that i now own them $5,356 for an insurance they placed on my vehicel from 7-9-2022 to 7-9-2023 ( they bought it in Oct. 2022) they place it all the way back to 7-9-2022. I since called my insurance and fixed the mistake. Anyway, the complain i writing is the amount of the cost of the inusurance they placed in my name and charging me for it. I think its a fault to charge $5,356 for something they placed in Oct 2022 to Dec 5th of 2022. They told me it from 7-9-2020 but they didn't bought it till Oct of 2022 they're charging me from 7-9-20222.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kassandra d

      1 star

      05/09/2024

      Horrible customer service especially over the phone. No communication about things sent in the mail and the way to pay your bill is absolutely ridiculous.

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