Business ProfileforBozzuto & Associates Inc

I have sent this email 5 times, Along with numerous phone calls and messages on this matter. I would like some answers or some information. I lived at ****************** for 3 years and for these charges to be put on me is crazy. I just called to ask a question about my balance on my account. It is currently reading $310.04. I then asked would that be taken out of my deposit. I was then notified that there was $885 in chargers for carpet stain dry wall repair and prime painting. I disagree on all three of Those. The TVs holes were repaired and I have receipt proof for them. Also the carpet, in my house flooded three times and I watched them rip it up and put it back down with major water damage. I also didnt allow any shoes or anything in my house, so anything there would be normal wear and tear. And also 6 months ago had your same company come in and do a cleaning. So what stains are we referring to? And do you have pictures ? And I have receipts for that as well. And the paining, I didnt change any of the walls so I dont see the need for it. I didnt have anything on the walls besides pictures and tvs. So I will need an explanation for that as well. Again like always I have receipts and pictures of everything. I will hope that you have them as well. If need be let's do a walk through together so that you can show me in person. I held up my apartments very well. And ***** from maintenance has always told me that. So these charges are crazy to me. If need be I'm willing to go above and beyond because all I have is my name and I will not allow ****************** to destroy that. I would appreciate some type of feedback and references of this matter.

Good afternoon,Thank you for bringing Mrs. ********* concerns to our attention. Although, we unfortunately, had a delayed response, we have been in communication with ********************* to discuss her concerns regarding the move out charges assessed. After discussions with our Maintenance Supervisor, the contractor and viewing the pictures taken. We made a decision to reverse the Carpet charge, Drywall repair & Primer. We have relayed this revision to *********************. However, we are awaiting a revised final utility statement from Synergy to additionally credit her 4 days of utilities. Once the utility charges have been corrected, we will be issuing ********************* a refund.Please let me know if you have any questions.Thank you,***************************, ARM Property Manager, Residential ********************************************* (O) ************ | Bozzuto.com | Woodbridgestation.com NAMED A TOP WORKPLACE BY THE WASHINGTON POST SEVEN YEARS IN A ROW