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Business ProfileforTvidler
At-a-glance
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Business Details
- Location of This Business
- PO Box 6015, Hagerstown, MD 21741-6061
- BBB File Opened:
- 5/16/2022
Customer Complaints
6 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/05/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Teuko P
06/30/2022
I ordered one, was billed for four; I immediately called the "customer service", The agent, a female with initial C, said it would be corrected. I asked then how log would the order take, she said 3-4 weeks. At that point, I said, "Cancel it all" .C said I would've to pay for return postage and 15% re-stocking fee! I said nowhere in their ad stated about it, this is a fraud, I'll contact BBB. I wanted a call back from a supervisor asap. Three days later never heard from supervisor as expected.
Two days later, I see my order was shipped, with 4 units. I called the number (which I had retained from previous call in the area 914), same person C answered, to say it was already shipped, advising not to open the package, I pay for the return shipment, etc etc. I contacted my credit card company to dispute payment today 6/30/2022, and I wish BBB takes strong stance on this dubious company.
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