Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

U.N.I. Urgent Care, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U.N.I. Urgent Care, Inc.

      11236 Robinwood Dr #101 Hagerstown, MD 21742

    • U.N.I. Urgent Care, Inc.

      826 Washington Rd #110 Westminster, MD 21157

    Business ProfileforU.N.I. Urgent Care, Inc.

    Urgent Care Clinic
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers non life threatening urgent care services.

    Business Details

    This is a multi-location business.

    Find a Location

    U.N.I. Urgent Care, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • U.N.I. Urgent Care, Inc.

        11236 Robinwood Dr #101 Hagerstown, MD 21742

      • U.N.I. Urgent Care, Inc.

        826 Washington Rd #110 Westminster, MD 21157

      Location of This Business
      11236 Robinwood Dr #101, Hagerstown, MD 21742
      BBB File Opened:
      5/27/2011
      Years in Business:
      16
      Business Started:
      1/1/2008
      Business Incorporated:
      9/25/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of D37874 for this business, issued by Maryland Board of Physicians

      These agencies may include:

      Maryland Board of Physicians

      4201 Patterson Ave

      Baltimore MD 21215

      (410) 764-4777

      https://www.mbp.state.md.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • Our Urgent Care, Inc.
      • U.N.I. Medical Care, Inc.
      Contact Information

      Principal

      • Dr. Gerald Apollon, President

      Customer Contact

      • Dr. Gerald Apollon, President
      Additional Contact Information

      Fax Numbers

      • (240) 313-4922
        Primary Fax
      • (410) 751-7482
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/19/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I went into the urgent care for chest pain and a cough congestion and higher than normal body temperature and everything was going fine until the nurse asked me about Covid, if I had tested positive for it or been vaccinated to which I replied No to both she asked again I told her No I don't and won't be tested or vaccinated, she then became extremely dismissive got up stopped asking questions and said to follow her to the next room when the doctor came in he asked me a few questions and then asked if I wanted a flu test or Covid test I said yes to the flu test and No again to the Covid test, he then sent the nurse back in with the test only it was a nose swab I asked what is that and she said the flu test I asked when did they start using the nose swab instead of the throat swab to which she responded always very short and rudely I said No I have gotten flu test before she goes "you want the test or not!" I said No and she turned around left the room and started yelling to the doctor that I was being difficult and refusing the test she lied to my face about the test and she was extremely rude and unprofessional and I am extremely unhappy about her behavior just because I refused the test which I have every right to do I absolutely did not deserve to be treated like a criminal I explained what happened to the doctor and he explained that that was the only test that they had for the flu test I said that's fine but she didn't need to lie to me about it like I was some kind of idiot who just doesn't know any better I'm exhausted and sick double ear infections and the doctor is treating me for the flu which does still exist contrary to what people seem to think ever since the whole world was brainwashed into believing all this hype about Covid not everything is Covid and to treat people like criminals just because they are not going to just fall in line with this situation is absolutely disgusting I want a formal complaint about this office and about the nurse she's got

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.