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Find a Location

Stoner Enterprises, Inc. t/a Culligan Water has 1 locations, listed below.

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    Business ProfileforStoner Enterprises, Inc. t/a Culligan Water

    Water Conditioning Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers complete line of water treatment & services including bottled water for business & homes.

    Business Details

    Location of This Business
    501 Maryland Ave, Hagerstown, MD 21740-6217
    BBB File Opened:
    8/29/1997
    Years in Business:
    65
    Business Started:
    1/1/1959
    Business Started Locally:
    1/1/1959
    Business Incorporated:
    3/14/1973
    Type of Entity:
    Corporation
    Alternate Business Name
    • Stoner Enterprises, Inc.
    • Culligan Water Conditioning
    Contact Information

    Principal

    • Mr. Phil Stoner Sr., President

    Customer Contact

    • Mr. Phil Stoner Jr Sr., V.P. & General Manager
    • Mrs. Linda Stoner, Secretary
    • Mr. Phil Stoner Sr., President
    • Mr. Mark Stoner, Sr. VP Risk Manager
    Additional Contact Information

    Fax Numbers

    • (301) 797-7231
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unresolved
    THIS IS A DEMAND FOR adequate assurance of future performance. This is a formal notice of breach of contract on your part. COMPLAINTS WILL BE FILED with every application agency and regulatory commission in the state of Maryland privately, publicly, state, local, and nationally. I will take the time to leave comments about this incident on every social media site you and your affiliates may have. This is wrong! I paid you on time and I demand my service. Not when you get ready to look at it but when it is died per our contractual agreement. I have sent all my payments to a law firm that handles payment disputes. After their forensic accountant reviews, they will get back to me. I am confident that you have mishandled my account multiple times, delayed or denied my service and cost me a lot more time , effort , and expense I was patient the first three times. But no more. If needed I will sue for every dollar, every hour, associated expense, it cost me and attorney and court expenses. I think your company is in need of media exposure, so I contacted several media outlets and will send them the lawyers forensic reports. Thank you for wasting my valuable little time I have to spend with my family over the holidays. You are not deserving of owning /brokering a lease company service! You are a disappointment and disgrace to businesses who serve this state with integrity. But you will not be the first dirty company I have brought to Jesus and to the people, unfortunately! Please be advised- (1) A lease contract imposes an obligation on each party that the other’s expectation of receiving due performance will not be impaired. Unfair or Deceptive Trade Practices I am not behind with any payments. You are denying me the service that is in my contract. This is considered as a breach of contract. Further let's be clear. I am not asking you to do anything but your contracted service, in which correct billing and payment application should be included therein.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bonnie T

    1 star

    12/11/2023

    After a retest by Culligan that I insisted upon, it was discovered that the $1400.00 UV system did not remove all of the Chloroform and E Coli from my well water. Culligan refuses to remove the system and refund my money. Need I say more?

    Local BBB

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