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Find a Location

Frontline Pest Control has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Frontline Pest Control

      3921 Vero Rd, Suite B Halethorpe, MD 21227-1564

    • Frontline Pest Control

      P.O Box 187 Orem, UT 84059

    Business ProfileforFrontline Pest Control

    Pest Control Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.65/5stars

    Average of 66 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers pest control services.

    Business Details

    This is a multi-location business.

    Find a Location

    Frontline Pest Control has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Frontline Pest Control

        3921 Vero Rd, Suite B Halethorpe, MD 21227-1564

      • Frontline Pest Control

        P.O Box 187 Orem, UT 84059

      Location of This Business
      3921 Vero Rd, Suite B, Halethorpe, MD 21227-1564
      BBB File Opened:
      10/14/2009
      Years in Business:
      20
      Business Started:
      12/1/2003
      Business Incorporated:
      4/1/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 29048 for this business, issued by Maryland Dept. of Agriculture. The expiration date of this license is 6/30/2025.

      These agencies may include:

      Maryland Dept. of Agriculture

      50 Harry S Truman Pkwy

      Annapolis MD 21401

      (410) 841-5700

      https://www.mda.state.md.us

      BBB records show a license number of 33852 for this business, issued by Maryland Dept. of Agriculture. The expiration date of this license is 6/30/2025.

      These agencies may include:

      Maryland Dept. of Agriculture

      50 Harry S Truman Pkwy

      Annapolis MD 21401

      (410) 841-5700

      https://www.mda.state.md.us

      BBB records show a license number of 33855 for this business, issued by Maryland Dept. of Agriculture. The expiration date of this license is 6/30/2025.

      These agencies may include:

      Maryland Dept. of Agriculture

      50 Harry S Truman Pkwy

      Annapolis MD 21401

      (410) 841-5700

      https://www.mda.state.md.us

      BBB records show a license number of 32556 for this business, issued by Maryland Dept. of Agriculture. The expiration date of this license is 6/30/2025.

      These agencies may include:

      Maryland Dept. of Agriculture

      50 Harry S Truman Pkwy

      Annapolis MD 21401

      (410) 841-5700

      https://www.mda.state.md.us

      BBB records show a license number of 33731 for this business, issued by Maryland Dept. of Agriculture. The expiration date of this license is 6/30/2025.

      These agencies may include:

      Maryland Dept. of Agriculture

      50 Harry S Truman Pkwy

      Annapolis MD 21401

      (410) 841-5700

      https://www.mda.state.md.us

      BBB records show a license number of 16390 for this business, issued by Virginia Department of Agriculture and Consumer Services. The expiration date of this license is 3/31/2025.

      These agencies may include:

      Virginia Department of Agriculture and Consumer Services

      102 Governor St

      Richmond VA 23219

      (804) 786-3501

      http://www.vdacs.virginia.gov

      BBB records show a license number of 10052 for this business, issued by Virginia Department of Agriculture and Consumer Services. The expiration date of this license is 3/31/2025.

      These agencies may include:

      Virginia Department of Agriculture and Consumer Services

      102 Governor St

      Richmond VA 23219

      (804) 786-3501

      http://www.vdacs.virginia.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Frontline Pest Exterminating, LLC
      • Frontline Pest Professionals
      • Frontline Pest Control & Lawn Service
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jason Pickett, CFO
      • Ms. Melissa Hunter, Director of Customer Relations
      Contact Information

      Principal

      • Mr. Jason Pickett, CFO

      Customer Contact

      • Ms. Jennifer Wyatt, Office Manager
      • Mr. Jason Pickett, CFO
      • Ms. Melissa Hunter, Director of Customer Relations
      Additional Contact Information

      Fax Numbers

      • (480) 921-4241
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/09/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      December 28th a charge from Frontline Exterminating was processing in my bank account for $139. I was surprised to see this charge on my account as I have not had their services in 2 years so I called the following business day. On December 29th, I called customer ********************** and was told charge was in error. The customer ********************** agent asked me to send a screenshot of the charge in question. He sent me a text message so that I could attach a screenshot to him of the charge on my bank account. He verified that I haven't been a customer for 2 years and isn't sure why this charge was charged to my account and that a credit on my account for $139 will take place in 5-7 days.I waited until today, January 9th 2023 to call Frontline as to why I haven't received my credit of $139. I spoke with a rude manager named *******, saying they didn't charge my account and to call my bank to resolve the issue. I asked why call my bank as the charge was from Frontline not my bank. I told her I'd contact a lawyer if the money wasn't credited back to my account. She said it wasn't her problem and quickly told me she was hanging up and she did. I called back to speak to a different manager or corporate manager and the associate said she was the only manager and that ******* was unavailable. Problem unresolved with Frontline. Who has my money? How can a business just go in to your bank account and take money that is not theirs to take. I want my money back!
      Read More

      Customer Reviews

      66 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ryan T

      5 stars

      07/29/2024

      Great job. Service was on time and the area was covered well.

      Frontline Pest Control Response

      07/31/2024

      Thank you for the great review ****! We work really hard to provide a good service for all of our customers. We're happy we met your expectations!

      Local BBB

      BBB of Greater Maryland

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