4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mazhar J
1 star06/12/2024
This place is a ****. They held my car for nearly an year and never solved the problem. They only cleaned the engine and never replaced it. They car did not even drive for 10 minsReview from PITT-MON AUTO INC. .
1 star05/06/2024
DO NOT BUY FROM!!! SELLS WRONG PARTS AND REFUSES TO REFUND!!!!
Used JDM Engine Inc Response
05/22/2024
This customer purchased a 2013 Subaru Outback Transmission 2.5L on 04/24/24. We shipped the right transmission with its differential. We have advised the customer to use our transmission with its differential that we sent out (we never send an extra piece to not use and throw away). Unlike our advice and instructions, the customer used his own differential which caused it not to work. Later the customer reached out to us requesting a refund. Per our business policy, we agreed to refund him but he is liable for shipping cost. If the item was defective or if he received the wrong item, we would not ask him to pay the shipping. Since the mistake happened on the customer's side, he should bear the cost. Please let us know if you have any questions. Sincerely,Review from PITT-MON AUTO INC. .
1 star05/02/2024
We bought a transmission from them, they sent it freight. When we received it we noticed they sent the completely wrong unit and when we called to get it straitened out they refused do anything about it, expected us to pay to freight it back and refused to refund us. DO NOT BUY FROM THEM!!!!Used JDM Engine Inc Response
05/03/2024
This customer purchased a 2013 Subaru Outback Transmission 2.5L on 04/24/24. We shipped the right transmission with its differential. We have advised the customer to use our transmission with its differential that we sent out (we never send an extra piece to not use and throw away). Unlike our advice and instructions, the customer used his own differential which caused it not to work. Later the customer reached out to us requesting a refund. Per our business policy, we agreed to refund him but he is liable for shipping cost. If the item was defective or if he received the wrong item, we would not ask him to pay the shipping. Since the mistake happened on the customer's side, he should bear the cost. Please let us know if you have any questions. Sincerely,Review from senad m
1 star04/15/2024
this company sales bad engines and when you call them the are playing games with you and the are not staying behind there products people don't buy from this comp
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.