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ComplaintsforRyan Homes at Elkridge Crossing
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Complaint Details
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Initial Complaint
06/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
When I was looking at lots, the selling agent told me and my realtor that no one would be building behind my house. She explained that there would be an unobstructed view and that no one could build back there because of the retention pond. My agent even clarified that no one would build in any of the area behind me and that I would have an unobtructed view. They are now building. When I called for an explanation, they had same person that original gave me false information call me. She then attempted tlo tell me that she did not say what two of us heard her say. She then said that those lots are on the land plat. They are on the land plat but NOT directly behind my home, they show in a different location. I am not provided what I was told I was paying for and am furious. I also have a witness
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.