ComplaintsforPho 5 Up
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Complaint Details
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Initial Complaint
10/10/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
My family and I tried Pho5 Up 10/9/22 around 7:30pm for the first time. I didn't like the customer service provided by the manager and waiter, so I left a one-star review on Google for them with no comment. I later received an email (my email name is La Vida Es Bella) stating the owner replied. The owner's response was "Do you want to see you family faces from our camera on here so all other restaurants know you guys?" I want to file a complaint for threatening behavior, illegal retaliation, and intimidation. This company has threatened to publicly post my two minor children and I because of a low score review without a comment. They have also threatened to tell other businesses in the area about my family in order to not be served (black balled). They later deleted the post, but the damage is already done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.