Customer ReviewsforBoothe's Heating & Air Conditioning LLC

Had ***** replace my main house air conditioning November 2023 and had a great experience. Fast forward to June 2024 and had a terrible experience. Technician came out said there were lots of problems with my system. said it was not going to work and I would have to have it replaced. Called another company. They came out a few days later and were able to get my air-conditioning unit up and running less than an hour.

I had a 20 seer Diakin variable speed system installed July 2 2021. Since than it has been a nightmare. I have had them come out to service the system 15 to 20 times since installed. The reasons are no air flow, the system will not turn off when the temperature is reached according to the set temperature on the thermostats. What looked like a beautiful install with duct work needing to be done now looks like a cookie cutter. The salesmen said it need a bypass installed with my old system had a 8 inch bypass he insisted it needed a 12 inch byoass and a return vent installed at the bottom. Well they decided to take out the return vent and put a patch on it because it was getting to much air. Back in the last 3 or 4 months they decided the 12 inch bypass was too large so they took it out and put patches in it's place. They also moved some probes on the duct and they patched they holes with aluminum duct tape. Now the install looks like someone took a cookie cutter to the duct work. My kilowatts used since installed has risen significantly to where my electric bill has more than doubled compared to when I had the old system. I went from a 16 seer multiple speed to a 20 seer variable speed system. It has been 2 weeks now and they say the compressor and some sensors have gone and needed to be replaced. My old system work fine for 17/18 years and my new system is only 2 years 4 months old is a lemon and they can't get it straight. Meanwhile I have no HEAT.

Very honest company and it starts at the top. Wayne (owner) has the utmost integrity. He will work with you to get you the best deal with the finest systems available to the consumer. Once you do business with Boothes Heating and AC you will never go with anyone else..

I thought this company would fix my problem with a water leak. The ceiling was already cut out due to the water leak. I advised him that I thought the leak was coming from my bathroom tub. Every time I take a shower for a period of time, it leaks. I advised the tech I had to leave, so I paid him before I left. I advised him that he needs to stay until he found the leak for himself so he could give me an estimate for the repairs, but 10 mins after I left he stated to my wife that he had another call and he can’t stay. Why am I paying you $99 dollars to just walk up and down my steps. Terrible service. Will never use this company again. I took this video below to show this evening of an example of the leak. BAD SERVICE!