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Find a Location

RedSky Travel Insurance has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RedSky Travel Insurance

      11350 McCormick Rd., Suite 102 Executive Plaza IV Hunt Valley, MD 21031

    • RedSky Travel Insurance

      PO Box 750 Kitty Hawk, NC 27949-0750

    Business ProfileforRedSky Travel Insurance

    Travel Insurance
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    61 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    RedSky Travel Insurance has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RedSky Travel Insurance

        11350 McCormick Rd., Suite 102 Executive Plaza IV Hunt Valley, MD 21031

      • RedSky Travel Insurance

        PO Box 750 Kitty Hawk, NC 27949-0750

      Location of This Business
      11350 McCormick Rd., Suite 102 Executive Plaza IV, Hunt Valley, MD 21031
      BBB File Opened:
      5/24/2018
      Years in Business:
      12
      Business Started:
      5/24/2012
      Business Started Locally:
      2/18/2015
      Business Incorporated:
      2/18/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 11150 for this business, issued by National Association of Insurance Commissioners

      These agencies may include:

      National Association of Insurance Commissioners

      444 N Capitol St NW STE 700

      Washington DC 20001

      (202) 471-3990

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Out Of Towne, LLC
      • Red Skye Travel
      Business Management
      • Ms. Mary Wade, Claims Manager
      Contact Information

      Principal

      • Ms. Mary Wade, Claims Manager

      Customer Contact

      • Ms. Mary Wade, Claims Manager
      • Mr. Laird Sager, President
      • Mr. Brice King, Senior Vice President
      Additional Contact Information

      Fax Numbers

      • (443) 279-2901
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Is travel insurance right for you?

      Customer Complaints

      61 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      In October 2023, I purchased a vacation through ********* ******** ** ******* ***** **, who recommended I add travel insurance through RedSky, which I did. The vacation was supposed to be 10/13/24-10/20/24. However, in February 2024, I found out I was pregnant with a due date of 10/25/24, so I could no longer go on vacation. My doctor filled out the required form from RedSky, stating I could NOT travel after 9/27/24, yet my claim through RedSky was denied. RedSky states that they do not cover normal pregnancy, but that statement is nowhere to be found in their terms - the only time it is listed is under "pre-existing conditions", which I explained that it is not pre-existing because it wasn't even conceived until early February, so it literally did not exist when I booked and paid for the trip/insurance. I appealed their decision and yet it was denied again. RedSky has been NO help in getting this resolved and they are being very vague in their explanations. I'm paying for a vacation that is no longer happening, and the extra travel insurance I purchased is being wasted as well. The entire company seems like a ****.
      Read More

      Customer Reviews

      33 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenny M

      1 star

      05/22/2024

      If I could give a ZERO star rating for Red Sky Travel Insurance, I would! Our Outer Banks vacation home CAUGHT ON FIRE people!! We were awakened at 3am by my niece running around that house pounding on everyone's door and yelling at the house was on fire and we needed to get out now! It was an electrical fire that broke out in the attic above my sister's bedroom suite. She was drifting in and out of sleep, but she kept hearing crackling and smelling smoke. My niece was restless, and happened to be awake (thank God). Once they figured out what was going on, it was a flurry of activity getting everyone out. One of our family members is a quadriplegic, and this was his first vacation in 15 years. This experience was terrifying for all of us!! The fire chief told us...just a few more minutes, and the entire first floor would've been engulfed in flames. We made it out just in time!! Not only did we lose some things to water and smoke damage, we were all traumatized :'( 17 of us...our entire family... it could've wiped us out completely! We claimed $8,856 for our trip. After more than 30 days of waiting (and sending them a ridiculous amount of receipts for everything they asked us for), they just let us know they're going to pay $1,174....**** I'm floored.

      Local BBB

      BBB of Greater Maryland

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