Business ProfileforSipala Spars & Rigging LLC

I cannot fit the entire complaint in 2000 characters. We contracted with Sipala Spars & Rigging to paint our mast and re-rig our boat. They advertise themselves as a mobile business. He sent an estimate prior to work for unstopping the mast. Further discussion was in person and text message. The discussion included painting the mast, re-installing the electrical work for the new wind vane and cups that we would buy. The discussion included re-rigging. Mike ****** unstopped our mast on May 5, 2021. He promised the work would be done by the end of July 2021. He didn't complete the work. By November he told us we had to have our boat moved to his marina in order to complete the work. He moved the boat there on November 18 and stated that the boat was safe. On December 13 he texted; "We are working to have Blue Sky done soon." On October 25 Mike ***** asked for an estimate of cost of additional work (chain plates, fiberglass plate) and asked if it's still the "same estimate as when we discussed originally, right? not including chain plates and g10 plate" Mike ****** responded "and mast collar." Mike ***** responded "okay." On November 16 Mike texted to Mike ****** " in April we agreed to 7000." He asked about the additional charges for the chainplates, mast collar and G10 plate. Mike ****** responded, " I don't know the total cost, but we will get that to you soon. " Sarah left over 15 voicemails and messages either stating that our understanding is the cost is 7000 asking for a response or asking him to let her know why the boat wasn't completed and when it would be. We did not receive a receipt or invoice. After learning we are filing a complaint, on June 29 he emailed a invoice, claiming he will not complete work until we have paid for his work to date. This is the first time he has asked for payment since Summer 2021, despite our begging for answers why the work isn't done. We consider this an excuse for his poor business practice.