Business ProfileforGame Room Shop

Order #XXXXXX for a 9' Brunswick Black Wolf Pro pool table was placed mid-January with an expected delivery of 4 - 5 weeks. The first email alerted me that the delivery has been postponed to 2 months or delivery in mid-March. When mid-March came, I got another email indicating due to delays on material that my delivery has been postponed again and will be delivered by April. The same thing happened again in April, May, June, July, August and now it is September. I've emailed and called several times and they keep promising me that my table will be delivered in the next 2 weeks. I've called Brunswick and asked what the lead time is for the table I ordered and they say about 3 months, then I inquired about my order and they recognize that it has been placed, but when they transfer me to the account manger, I get sent to voicemail with no response. I have told Game Room Shop that I am considering canceling my order and they said they would charge me 3% for cancelation. In reality, I figure they owe me money since I paid up front and with the inflation since I placed the order. All in all, I want a guaranteed delivery date and if that is not acceptable, I would like to cancel my order with no penalty. Thank You, Brian ******