ComplaintsforiStorage
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Complaint Details
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Initial Complaint
09/04/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I rented storage unit # **** from a local company more than 8 years ago, then Istorage took over. I always paid my bills and never had any problem before until early this year. As a result from being laid off from my job, I could not paid for the months of March and April, so the put a lien on my property. When I finally had the money to pay for these two months, I found out that they had added other charges and that I owed them more than 300.00. I did not have the money to pay for these new charges. A few days ago I tried to login in into my account but I could not be able to do it. Probably they closed my account. Now the state law requires that if they sell my property in a auction, they are suppose to tell me about it, also if the profit from the sale is more than the money that I owe them, they are suppose to send me the difference. Right now I do not know what happened to my possessions, I have very important documents among my belongings if some stranger takes hold of them and steal my identity, I will hold them responsible and take them to court. IF they no respond, I will contact the office of the governor, my representative in the congress and the office of 300.00 consumer protection
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.