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ComplaintsforAlterwood Advantage
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Complaint Details
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Initial Complaint
11/19/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
This company keeps sending medicare solicitations for a person that has never lived at this address and the people who do live here are not interested. They've been asked to stop twice so far and have apparently refused.Business response
01/27/2022
Business Response /* (1000, 5, 2021/12/01) */ Dear Sir: We apologize for any inconvenience you have experienced from receiving informational mailings regarding Alterwood Advantage. Please be assured that upon receipt of your email on November 19, 2021, we removed the name and address listed on the post card you provided from all of Alterwood Advantage's mailing lists. It is possible that you received a subsequent mailing that was already in the US Postal mailing system before we were able to cancel its delivery. You should not receive any future mailings. Sincerely, James D. Chief Marketing Officer Consumer Response /* (2000, 7, 2021/12/01) */ Re: BBB Complaint Case# ******** (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXXX) External Inbox **** **** <********@verizon.net> 2:05 PM (16 minutes ago) to me We can close this case. I had asked them once before on social media but they've either blocked me or deleted the page.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.