ComplaintsforBark Busters
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contacted Bark Busters near the beginning of 2022 when I was living at my previous residence and had a few good training sessions until I took some time off while I was getting ready to buy a home and move into my current residence. After I moved, I called the company asking if I could get in touch with a trainer who covers my region. I called and emailed the trainer multiple times over the next few months and never got an answer. I called the company and lodged a complaint and they said they would also be in contact with the trainer and I still never heard from them. I sent an email to the company with a complaint and they never followed up. I paid for a lifetime of training and all they've done is gaslight and lie to me over the past 6+ months.Initial Complaint
05/08/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In April 2022 I contracted with Bark Busters for dog training to achieve set goals with a lifetime guarantee for $1850. Only after I paid the money did the company inform me that the training was primarily to be done by me with few training sessions by a professional trainer. I did not sign up for this and the techniques they provided to use on my 2 dogs were totally ineffective. I had agree to a nonrefundable deposit of $300.00 for the first only session that took place which involved only very limited interaction between the trainer and the dogs. They did refund $1,000.00. But I should receive a refund of everything over the $300.00 at a minimum. Even the $300.00 was not earned by them.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.