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Find a Location

Street Smarts of Maryland has 1 locations, listed below.

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    Business ProfileforStreet Smarts of Maryland

    Driving School

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11130 Dovedale Ct, Marriottsville, MD 21104-1643
    BBB File Opened:
    3/12/2013
    Years in Business:
    12
    Business Started:
    1/1/2012
    Contact Information

    Principal

    • Mr. John Mynaugh, Owner

    Customer Contact

    • Mr. John Mynaugh, Owner

    Industry Tip

    BBB Tip: Finding a good driving school near you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Paid Street Smarts last year for 30 hours of class time and 6 hours of behind the wheel for my daughter. 30 hours class over the internet was completed last year, and both my wife and I have been calling the company and emailing for 2 months now and no one will contact us back and at a minimum put us on a schedule to complete the 6 hours behind the wheel training. I am starting the process to have my credit card refund me the payment I sent to this company for services not rendered and I advise others considering using this company's services to look elseware!!!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Krista S

    1 star

    04/25/2024

    My son was registered for a driving class through Street Smarts for $499.00. The school does not allow for online payments at time of registration and will not allow payments to be sent in to the class. I received an email from them, the only once since the first day of school stating the payment was due before end of business that day. I contacted the office immediately and ask to make a payment over the phone. When the office staff said there was a 2.5% fee for using a debit card, I told her I would bring a check in first thing in the am and to please note my account to avoid the late fee. I left work and tried to deliver the check that day but they closed at 4 pm. I dropped the check off this am as promised and was told the check was written for the incorrect amount since it was missing the late fee charge. I explained that I had just received the email yesterday afternoon, had spoken to her about me dropping off the check this. I asked again to have the fee waived. She emailed me an hour later to state the fee was being upheld and that I owed the $25.00. This is the second time I've used the business and have had issue. Shame on me. I've contacted my son's school and asked them to consider using another vendor in light of how we have been treated.

    Local BBB

    BBB of Greater Maryland

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